21
Troubleshooting
Troubleshooting without display code
Problem Cause Solution
Washing machine Programme is not yet started. Press “Start/Pause“ button.
fails to operate. Door is not properly closed. Close the door properly.
Machine has not been switched on. Switch the machine on.
Power failure. Check power supply.
Washing machine No chosen programme. Set programme and start it.
will not be filled No water. Check water tap.
with water. Inlet hose is kniked. Check inlet hose.
Inlet hose filter is blocked. Unblock inlet hose filter.
Water pressure is less than Check water pressure.
0,03 MPa.
Water supply failure. Ensure the water supply.
Machine is draining Height of drain hose is Make sure that drain hose
while being filled below 80 cm. is properly installed.
Drain hose end could
reach into water.
lever
In case of power failure
The current programme and its setting will be saved only
for a short time. Probably a new programme cycle start is
needed.
If a power failure cuts an operating wash programme door
opening is mechanically blocked. To get out any laundry
water level should not be seen in the glassy porthole of the
door - danger of burns!
Water level has to be lowered as described in “Pump filter“.
Not till then pull lever beneath service flap until door is
unlocked by a gentle click. Afterwards refix all parts.
20
Troubleshooting
Display code
Code Cause Solution
Auto Automatic load detection. Wait until programme cycle time
is displayed
1:25 Remaining wash cycle time. Refer to additional symbol.
19:30 Remaining wash cycle time. End is likely delayed - refer to symbol.
Lock Automatic door locking. Wait until operation ends and
code disappear.
End End of wash cycle.
E1 Drainage error, water not emptied. Clean pump filter.
Check drain hose for blockage
and proper installation.
E2 Lock - error. Shut the door properly.
E4 Water level not reached after 8 minutes. Check if water supply
and water pressure is normal.
Drain hose is self-syphoning.
E8 Water protective level - error. Auto release.Otherwise contact the
After sales service.
F3 Temperature sensor - error. Contact the After sales service.
F4 Heating error (Appears at the end of a cycle). Contact the After sales service.
F7 Motor - error. Contact the After sales service.
Fb Water overflow. Close tap immediately.
Contact the After sales service.
FA Water level sensor error. Contact the After sales service.
FC Electronic control - error. Contact the After sales service.
Unb Unbalanced load - error. Cut power supply. Check and
balance laundry load. Try to run a
spinning programme.
Warning!
Code Fb: Water-overflow protection is placed on deepest part of appliance. In case of leacka-
ge all functions will be shut down automatically except drain pump which will be activated for
safety reasons.
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