25
Failure code
Failure code
The outdoor unit failure code table
Failure code 
display on 
the outdoor 
digital display 
board
Failure code 
denition
Failure code denition Remarks
20-0
Defrosting temp. 
sensor (Te) failure
Continuous disconnect for 60 seconds or 
short circuit, failure alarm
Resumable
21
Ambient temp. 
sensor (Ta) failure
Continuous disconnect for 60 seconds or 
short circuit, failure alarm
Resumable
22
Suction temp. 
sensor (Ts) failure
Continuous disconnect for 60 seconds or 
short circuit, failure alarm
Resumable
23
Discharge temp. 
sensor (Td) failure
Continuous disconnect for 60 seconds or 
short circuit, failure alarm
Resumable
26-0
Communication 
failure with indoor 
units
No indoor units connection can be detected 
for continuous 200 cycles.
Resumable
26-1
It was detected that the number of indoor 
units was less than the set number for 300 
seconds.
Resumable
26-2
It was detected that the number of indoor 
units was more than the set number for 300 
seconds.
Resumable
28
Discharge pressure 
sensor (Pd) failure
Continuous disconnect for 60 seconds or 
short circuit, failure alarm.
Resumable
29
Suction pressure 
sensor (Ps) failure
Continuous disconnect for 60 seconds or 
short circuit, failure alarm.
Resumable
30
High pressure 
switch (HPS) failure
When the high pressure switch is 
disconnected, failure alarm. When the high 
pressure switch is closed, failure removed. 
Failure is locked if it occurs 3 times in one 
hour.
Once failure 
locked, un-
resumable.
33 EEPROM failure Oudoor unit EEPROM failure
Un-
resumable
34
Discharge temp. too 
high (Td)
Td≥[115]°C,failure alarm; Td≤[85]°C,failure 
removed. Failure is locked if it occurs 3 times 
in one hour.
Once failure 
locked, un-
resumable
35
4-way valve 
revering failure
After the compressor starts, it runs 
continuously for 10 minutes, if the four-
way valve does not reverse failure alarm. 
The failure will be removed after 3 minutes. 
Failure is locked if it occurs 3 times in one 
hour.
Once failure 
locked, un-
resumable