Document #101-0079 17 11/30/17
TROUBLESHOOTING FOR STANDARD BILL OPERATION (continued)
ERROR PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION
8.0 Low magnetics
• Rejected bill
• Bill not touching heads
• These errors can be
displayed intermittently on
bill rejects. This is a normal
condition.
• If you continuously get
these errors with total
reject condition, check
rollers to ensure a good,
flat contacting point
between head and roller is
established.
• Return for Service
8.1 Short bill
• The bill inserted was too
short
J Jammed bill
• Will be displayed for 2
minutes if the obstruction
is not removed. After the
2 minutes, either a 1.7 or
1.8 will be displayed for the
blocked sensor.
• Remove obstruction, clean
sensor, cycle power, reset
controller
P
Tokenote® programming
• All switches are turned ON
• Turn switches back to
normal positions
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