Harris RF-7800W-OU500 - Wireless Troubleshooting

5-4
RF-7800W
TROUBLESHOOTING AND MAINTENANCE
R
Problem: HTTP, Telnet, and SNMPv2 are not accessible when FIPS Mode is enabled.
• Symptom: Some of the radio's management interfaces are accessible, but others are not.
• Solution: This is a requirement for FIPS mode. Use the HTTPS, SSH, and SNMPv3 interfaces.
Problem: An untrusted SSL Certificate has been loaded into the radio.
• Symptom: A warning is displayed when attempting to access the radio's HTTPS management interface.
• Solution: Obtain or generate a valid SSL Certificate that is trusted by the computer's browser.
5.4 WIRELESS TROUBLESHOOTING
a. Are both radios powered up?
1. Test this by pinging each radio from a locally connected computer.
b. Do both radios pass BIT with antennas attached?
1. Log into the GUI and click Utilities > Built-In Test > Run BIT.
2. VSWR failure could indicate a cabling problem.
3. Power Out failure could indicate a radio problem.
c. Are both radio antennas generally pointing towards each other?
1. Test this with a compass (not included) or use a long-range sighting scope (not included).
d. Are both radios on the same Frequency?
1. Log into the GUI and check Status > System Status > Channel Frequency.
e. Are both radios on the same Channel Size?
1. Log into the GUI and check Configuration > Wireless > Channel Size.
f. Is one of the radios configured as a Sector Controller (SC)?
1. Log into the GUI and check Configuration > Wireless > System Mode.
g. Do both radios have the appropriate RF port(s) enabled?
1. Log into the GUI and check Configuration > Wireless > Radio Mode.
h. Is the transmit power high enough to reach the remote radio?
1. Log into the GUI and check Status > System Status > Current Tx Power.
i. Is the maximum distance set high enough for the link?
1. Log into the GUI and check Configuration > Wireless > Max. Distance.
j. Is the operating channel free from interference?
1. Log into the GUI and click Utilities > Spectrum Sweep.
2. Disable the Sector Controller (SC) transmitter while sweeping on the Subscriber Station (SS).