3. Send the photocells to the service
together with a description of the fault
and the purchase document
4. Insufficient drive force
4. Set the correct drive force in
accordance with the instructions and
standards.
When closing, the gate stops suddenly
and moves backwards
1. Increased resistance to door sliding
1. Unblock the drive and, by manually
moving the gate, check that the gate moves
easily and that it is well balanced with
springs.
2. Insufficient drive force
2. Set the correct drive force in accordance
with the instructions and standards.
When closing the door, the drive does
not react to the obstacle in the light of
the photocells
If the gate is open and photocells are
covered, the gate will not close, and if the
gate does not respond to an obstacle, it
means that the photocells are not
compatible with the drive. Use photocells
suitable for garage doors
The drive moves the gate in steps of a
few centimeters
Defective engine RPM sensor circuit.
Send the drive to the service with a
description of the fault and the purchase
document
The remote control does not work
2. The remote control is not logged into
the drive
2. Log in the remote control according to
the instructions
3. Send the remote control to the service
together with a description of the fault and
the purchase document
The range of the remote control is too
small
1. Drive located in a steel or reinforced
concrete garage
1. Installation of an external antenna by a
specialist
3. Send the remote control to the service
together with a description of the fault and
the purchase document
4. Defective radio module in the drive
4. Send the drive to the service together
with a description of the fault and the
purchase document
After a power failure and restarting, the
drive automatically moves the gate
1. Wrong type of wall switch to control
the door
1. To control the gate with a wall button, a
"bell" type button with normally open
contacts should be used. Replace the
button with the correct one.
2. Defective microcontroller
2. Send the drive to the service with a
description of the fault and the purchase
document
Send the drive to the service with a
description of the fault and the purchase
document.