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USE ONLY HAYWARD GENUINE REPLACEMENT PARTS
TriStar Variable Speed Pump
UNAUTHORISED RETURNS WILL NOT BE ACCEPTED
• All Hayward Pool Products (Australia) warranty parts taken as an across the counter warranty exchange
must be held for inspection authorisation has been given by the Local Branch Customer Service Manager to
dispose of them. Hayward Pool Products (Australia) reserves the right to provide replacement or credit for
any items authorised under this warranty program.
• All claims must be accompanied by a copy of original purchase receipt, clearly stating date of purchase.
All serial numbers must place the product within the warranty period or a proof of purchase is required. No
claims in respect of the product can be made after the expiration of the warranty period.
A standard form is available to request warranty service. We will require:
• Installation contact information including address, daytime telephone numbers, home phone number,
email etc.
• Complete model and serial number
• Proof of purchase (if the serial number was manufactured > 1 year ago).
• Evidence that purchase and Installation was completed in one transaction, by the one business or
organisation.
• Nature of problem including specific faults and error codes
Warranty service requests can be faxed to:
Hayward Pool Products (Australia) Pty Ltd.
Fax: 1300 POOLS2 (1300 766571)
Or submitted to your local Hayward Pool Products (Australia)
Branch Office.
To determine if you are eligible for an extended warranty
register your Hayward pool products
online today at:
www.hayward-pool.com.au
WARRANTY CONTINUED
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