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Service and training
Technical support
HEIDENHAIN offers the machine manufacturer technical support
to optimize the adaptation of the TNC to the machine, including
on-site support.
Replacement
control system
In the event of a fault, HEIDENHAIN guarantees the rapid supply
of a replacement control system (usually within 24 hours in
Europe).
Hotline
Our service engineers are naturally at your disposal by telephone
if you have any questions on the interfacing of the control or in the
event of faults.
TNC support +49 8669 31-3101
E-mail: service.nc-support@heidenhain.de
PLC programming +49 8669 31-3102
E-mail: service.plc@heidenhain.de
NC programming +49 8669 31-3103
E-mail: service.nc-pgm@heidenhain.de
Measuring systems +49 8669 31-3104
E-mail: service.ms-support@heidenhain.de
Lathe controls +49 8669 31-3105
E-mail: service.lathe-support@heidenhain.de
Machine
calibration
On request, HEIDENHAIN engineers will calibrate your machine’s
geometry, e. g. with a KGM grid encoder.
Seminars
HEIDENHAIN provides technical customer training in the following
subjects:
•
NC programming
•
PLC programming
•
TNC optimization
•
TNC service
•
Encoder service
•
Special training for specific customers
For more information on dates, registration, etc. call in Germany:
+49 8669 31-2293 or 31-1695
+49 8669 31-1999
E-mail: mtt@heidenhain.de
www.heidenhain.de
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