PORT FORWARDING 
 
  After assigning the IP information to the NVR, connect a computer to the same router that the NVR is 
connected to (wired connection is recommended, to avoid complications). Log into the ROUTER, and 
proceed with PORT FORWARDING. 
  For PORT FORWARDING assistance contact the Internet Service Provider (ISP), or the router 
manufacturer. Also refer to www.portforward.com for port forwarding step by step instructions. 
Please be aware, that Hikvision USA is not associated with www.portforward.com, and not responsible 
for any activity between the user and www.portforward.com. Please refrain from downloading any 
software from the abovementioned website. 
Proceed to the “ROUTERS” section for step by step instructions. 
 
 
 
DDNS SETUP 
 
  DDNS registration has been made more user friendly, and takes only a few seconds to complete. The 
legacy units require user registration on www.hik-online.com. This step is no longer needed. 
 
  Click on the DDNS tab 
 
 
 
In the DDNS tab: 
a.  Enable DDNS 
b.  Change the DDNS TYPE to HiDDNS (in some cases HkDDNS) 
c.  Make sure that the SERVER ADDRESS is set to www.hik-online.com 
d.  Create a DEVICE DOMAIN NAME (the domain name CANNOT contain spaces, special 
characters and/or upper case letters, as well as it cannot begin with a number)  
 
 
  SETTING UP NETWORK ACCESS