Hisense 50Q7G - User Manual

Questions and Answers

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Margaret YoungAug 9, 2025
Why is there no sound or picture on my Hisense Smart TV?
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  Alejandro MooreAug 9, 2025
  If your Hisense Smart TV has no sound or picture, try these steps: * Ensure the power cord is properly plugged into a working AC outlet. * Press the Power button on the remote to take the TV out of 'Standby' mode. * Check if the LED light on the TV is illuminated, indicating it's receiving power. * Verify the output connection of your external source and the input connection on the TV. * Confirm you've selected the correct input mode for the incoming signal.
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Heidi SharpAug 14, 2025
Why does my Hisense 50Q7G remote control not work?
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  Paula WilliamsAug 15, 2025
  If your Hisense Smart TV remote control isn't working, try these steps: * Replace the batteries in the remote control with new ones. * Ensure the batteries are installed correctly, matching the polarity markings.
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lisa95Aug 19, 2025
What to do if my Hisense Smart TV has sound but no picture?
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  Nicole WilkinsonSep 12, 2025
  If your Hisense Smart TV has sound but no picture, or if the picture is black and white: * Unplug the TV from the AC outlet, wait 60 seconds, and then plug it back in. * Check that the Color setting is set to 50 or higher.
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Victoria PinedaAug 25, 2025
How to fix distorted sound and picture on Hisense 50Q7G?
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  Richard TownsendAug 25, 2025
  If the sound and/or picture on your Hisense Smart TV is distorted or appears wavy, try the following: * Try switching to different TV channels. * Turn off any nearby electrical appliances or move them away from the TV, as they may be causing interference. * Plug the TV's power cord into a different power outlet. * If you're using an external antenna, check its direction, position, and connections. * Adjust the antenna's direction, or reset or fine-tune the channel. * Check for any nearby appliances or electric tools that could be causing interference.
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Dawn ColemanAug 29, 2025
What to do if my Hisense 50Q7G Smart TV picture is normal but there is no sound?
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  Austin WillisAug 29, 2025
  If your Hisense Smart TV has a normal picture but no sound, check the following: * Check the volume settings to ensure they are not set too low or muted. * Make sure that 'Mute' mode is not turned on.
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christopherwilkinsonSep 4, 2025
Why does my Hisense 50Q7G Smart TV make a clicking sound?
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  Christina CastilloSep 4, 2025
  The 'click' sound from your Hisense Smart TV can occur when the temperature of the television changes. This change causes the television cabinet to expand or contract, which makes the sound. This is normal and the TV is OK.

Hisense 50Q7G Specifications

General

Screen Size	50 inches
Audio Output	20W
USB Ports	2
Bluetooth	Yes
Refresh Rate	60Hz
Processor	Quad-Core
RAM	2GB
Storage	16GB
Ethernet	Yes
Resolution	4K (3840 x 2160)
HDR Support	HDR10, HLG, Dolby Vision
HDMI Ports	3
Wi-Fi	Yes
Smart Features	Voice Control
Weight	12.5 kg