97
Phenomenon Cases not involving a machine defect
Reference 
page
Video screen
display freezes.
The FREEZE function is working.
Press FREEZE button to restore the screen to normal.
25
Colors have a
faded- out
appearance, or
Color tone is 
poor.
Color settings are not correctly adjusted.
Perform picture adjustments by changing the COLOR TEMP, COLOR, 
TINT and/or COLOR SPACE settings, using the menu functions.
31, 36
COLOR SPACE setting is not suitable.
Change the COLOR SPACE setting to AUTO, RGB, 
SMPTE240, REC709 or REC601. 
36
Pictures appear 
dark.
The brightness and/or contrast are adjusted to an 
extremely low level.
Adjust BRIGHTNESS and/or CONTRAST settings to a 
higher level using the menu function.
30
The projector is operating in Eco mode.
Set ECO MODE to NORMAL, and set AUTO ECO MODE to 
OFF, in the SETUP menu.
40, 41
The lamp is approaching the end of its product lifetime.
Replace the lamp.
85, 86
Pictures appear 
blurry.
Either the focus and/or horizontal phase settings are 
not properly adjusted.
Adjust the focus using the focus ring, and/or H PHASE 
using the menu function.
21, 35
The lens is dirty or misty.
Clean the lens referring to the section “Caring for the lens”.
90
RS-232C does 
not work.
The SAVING function is working.
Select NORMAL for STANDBY MODE item in the SETUP 
menu.
41
The COMMUNICATION TYPE for the CONTROL port is 
set to NETWORK BRIDGE.
Select OFF for COMMUNICATION TYPE item in the 
OPTION - SERVICE - COMMUNICATION menu.
57
Troubleshooting
Phenomena that may be easy to be mistaken for machine defects (continued)
(continued on next page)