Hitachi USP V - 9 Troubleshooting

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Troubleshooting

This chapter provides troubleshooting information for CCI.

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General troubleshooting

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Operational notes and restrictions for CCI operations

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Error messages and error codes

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Calling Hitachi Data Systems customer support

Troubleshooting

9-1

Command Control Interface User and Reference Guide

Main Page

Intended Audience12
Release Notes12
Referenced Documents13
Document Conventions14
Getting Help17
Overview19
About Command Control Interface20
Provisioning Functions21
Command Execution Modes22
Command Execution by the In-Band and Out-Of-Band Methods23
User Authentication Mode26
Resource Group Function27
Data Protection28
CCI Software Environment29
Overview of the CCI Software Environment30
Command Device Guarding31
Alternate Command Device Function33
Remote Command Device34
CCI and the SCSI Command Interface35
Command Competition36
Issuing Commands for Ldevs Within a LUSE Device37
CCI Instance Configurations38
Host Machines that Can be Paired40
Configuration Definition File41
Configuration Definition File Settings44
Horcm_Mon45
HORCM_CMD (Out-Of-Band Method)49
Horcm_Dev51
Horcm_Inst53
Horcm_Ldev54
Horcm_Ldevg55
Horcm_Instp56
Correspondence of Configuration File and Mirror Descriptors57
Cascading Connection and Configuration Files58
Shadowimage59
Cascading Connections for Truecopy and Shadowimage61
CCI Software Files63
CCI Files Supplied with the Software64
CCI Files for Windows-Based Systems65
CCI Files for Openvms-Based Systems67
CCI Log and Trace Files68
CCI Trace Files71
Logging Raidcom Command74
User-Created Files77
CCI Functions79
System Configuration Using CCI80
Method Using the Out-Of-Band Method83
Hardware Requirements84
Security Setting84
User Authentication86
Command Operation Authority and User Authentication87
Controlling User Resources88
Commands Executed Depending on Operation Authorities91
Relation between Resource Groups and Command Operations99
Resource Lock Function102
Context Check104
How to Check105
Configuration Check111
Resource Location and Parameter112
LDEV Grouping Function113
Device Group Definition Methods116
Define Device Group117
Device Group Creation118
LDEV Addition to Device Group119
Device Group Deletion120
Copy Group Function121
Copy Group Creation123
LDEV Deletion from Copy Group124
Copy Group Deletion125
Pair Operations with Mainframe Volumes127
Pair Status and Access Permission for Mainframe Ldevs128
Operational Differences for Multiplatform Volumes130
Operational Differences for Replication Commands131
Global Storage Virtualization Function132
Using CCI with the Global Storage Virtualization Function133
Machine by HORCM_CMD135
Specifying a Virtual Storage Machine to HORCM_VCMD137
Operation Target for Raidcom Commands When Specifying the Virtual Storage Machine in HORCM_VCMD139
Horcm_Cmd146
Starting up CCI147
Starting up on UNIX Systems148
Starting up on Windows Systems149
Starting up on Openvms Systems150
Starting CCI as a Service (Windows Systems)152
Provisioning Operations with CCI155
About Provisioning Operations156
Synchronous Command Processing157
Workflow for Executing Asynchronous Commands158
Help on Configuration Setting Commands160
Provisioning Operations that Can be Performed on Device Groups167
Operation Method168
Workflow for Performing Provisioning Operations169
Resource Group Operations170
Allocating Resources to Other Resource Groups171
Execution Example172
Script Examples (Open Systems)174
Creating Internal Volumes (Mainframe Volume)176
Script Examples177
Script Examples179
Virtual Volume (Dynamic Provisioning) Operations180
Script Examples182
Raidcom Delete Ldev Command to Delete a Virtual Volume185
Volume186
Virtual Volume (Dynamic Provisioning for Mainframe) Operations187
Script Examples188
Virtual Volume (Dynamic Tiering) Operations190
Creating Virtual Volumes (Dynamic Tiering)192
Script Examples194
Configuring Iscsi Virtual Ports197
Setting an Iscsi Virtual Port198
External Volume Operations199
Creating External Volumes (Iscsi)201
Script Examples204
Virtual Partition Manager Operations207
Displaying CLPR Information208
Checking Result of CLPR Transfer209
Configuring Server Priority Manager by Specifying Ports and Wwns of Hbas210
Using and Managing Server Priority Manager211
Setting SPM Names for Wwns and Registering Them to the SPM Group212
Cautions about Using Server Priority Manager217
Virtual Storage Machine Operations222
Adding Ldevs to a Virtual Storage Machine223
Removing the Virtual Storage Machine224
Data Replication Operations with CCI225
About Data Replication Operations226
Using CCI with Shadowimage and Truecopy227
Using CCI with Thin Image228
Using CCI with Global-Active Device229
Shadowimage Duplicated Mirroring230
Shadowimage Cascading Pairs231
Restrictions for Shadowimage Cascading Volumes232
Restriction for Truecopy/Shadowimage Cascading Volumes233
Truecopy Takeover Commands234
Takeover-Switch Function236
Swap-Takeover Function237
SVOL-Takeover Function238
PVOL-Takeover Function239
Truecopy Local Commands241
Truecopy/Shadowimage/Universal Replicator Pair Status242
Sidefile Cache for Truecopy Async251
Truecopy Async/Universal Replicator Error State253
Settings254
Setting the Fence Level256
Copy-On-Write Snapshot Operations257
Pair Operations and Commands for Copy-On-Write Snapshot and Thin Image258
Copy-On-Write Snapshot Pair Status259
Pair Status Relationship to Copy-On-Write Snapshot Commands260
Controlling Volume Migration261
Commands to Control Volume Migration263
Relations between "CC" Command Issues and Status266
Restrictions for Volume Migration267
Command Specifications270
Pairsplit Command271
Notice on System Operation274
Configuration Examples276
Duplication of CCI Applications278
Requirements for Duplication of CCI281
Note for Duplication of CCI282
Discovering a Remote Volume283
Data Protection Operations with CCI287
Data Protection Operations288
Restrictions on Data Retention Utility Volumes289
Restrictions on Database Validator290
Protection Parameters and Operations291
Data Protection Facility Specifications293
Examples for Configuration and Protected Volumes294
Operation Authority with CMD Security Enabled295
Permission Command296
Raidscan -Find Verify [MU#]297
Pairdisplay -F[D]298
Systems299
Environment Variables300
Horcmperm301
Examples of Using CCI Commands303
Group Version Control for Mixed Storage System Configurations304
Volume Discovery Function305
Mountvol Attached to Windows 2012/2008/2003/2000 Systems307
System Buffer Flushing Function308
Special Facilities for Windows Systems311
GPT Disk for Windows312
Directory Mount Facility for Windows Systems314
Host Group Control316
Commands and Options Including a Host Group317
Using CCI SLPR Security318
Specifying the SLPR Protection Facility319
SLPR Configuration Examples320
Troubleshooting325
General Troubleshooting326
Operational Notes and Restrictions for CCI Operations327
Error Messages and Error Codes330
Command Error Messages332
Generic Error Codes (Horctakeover and Pair Commands)342
Generic Error Codes (Raidscan, Raidqry, Raidar, Horcctl)344
Specific Error Codes345
SSB Codes346
SSB Codes Returned by the Configuration Setting Command (Raidcom)348
Other SSB Codes Indicating Internal Errors521
Calling Hitachi Data Systems Customer Support523

Hitachi USP V - 9 Troubleshooting

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