Version 1.0, 11/2017. Copyright 2012 Hitron Technologies
44
Version 1.0, 11/2017. Copyright 2017 Hitron Technologies
44
Hitron E31N2V1 User’s Guide
Problem: One of the LEDs does not Display as Expected
1 Ensure that you understand the LED’s normal behavior (see LEDs on page 14).
2 Ensure that the E31N2V1’s hardware is connected correctly; see the Quick
Installation Guide.
3 Disconnect and re-connect the power adaptor to the E31N2V1.
4 If none of the above steps solve the problem, consult your vendor.
Problem: I Forgot the E31N2V1’s Admin Username or Password
The default username is “technician”, and the password is “PoD Tool”.
Problem: I Cannot Access the E31N2V1 or the Internet
1 Ensure that you are using the correct IP address for the E31N2V1.
2 Check your network’s hardware connections, and that the E31N2V1’s LEDs
display correctly (see LEDs on page 14).
3 Make sure that your computer is on the same subnet as the E31N2V1; see IP
Address Setup on page 15.
4 If the above steps do not work, you need to reset the E31N2V1. See Resetting
the E31N2V1 on page 18. All user-configured data is lost, and the E31N2V1 is
returned to its default settings.
5 If the problem persists, contact your vendor.
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