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Resetting the Terminal
There are three types of system resets: a soft reset, a hard reset, or a factory reset. The soft and hard
resets preserve all data stored in the file system. Contact a Honeywell technical support representative
for more information on how to perform a factory reset.
Soft Reset (Warm Boot)
A soft reset re-boots the device and preserves any objects created in RAM. You would perform a soft
reset when: the terminal fails to respond, after installing some software applications, or after making
changes to certain system settings, such as network cards.
1. Press and hold the BLUE + END keys for approximately 5 seconds.
2. The general notification LED flashes orange then green for approximately 3 seconds as the terminal
resets.
3. When the reset is complete, the Home screen displays.
Hard Reset (Cold Boot)
A hard reset re-boots the device and closes any open applications running in RAM at the time of the
reset.
1. Press and hold the BLUE + SEND keys for approximately 5 seconds.
2. The general notification LED flashes orange then green for approximately 3 seconds as the terminal
resets.
3. The terminal re-initializes.
Factory Reset
Contact a Honeywell technical support representative for information on how to perform a factory reset.
For contact information, see Customer Support on page 18-1.
Suspend Mode
The terminal goes into Suspend Mode automatically when the terminal is inactive for a programmed
period of time. You can program this time on the Advance tab of the Power System Setting; see Power
on page 7-15.
To put the terminal into Suspend Mode manually, press and hold the POWER key for approximately
5 seconds until the touch screen turns off.
To wake the terminal from Suspend Mode, press the POWER key or SCAN key.
Note: You should always put the terminal in suspend mode before removing the battery. For information on
removing the battery, see Replacing the Main Battery Pack on page 2-4.
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