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My Rewind won’t run.
Always be sure to plug it in firmly. A Thermal Protector may have been activated—
unplug and let vacuum cool for 30 min. If this doesn’t work, there may be no
voltage in the wall plug. Check fuse or breaker in home. If there is a blown fuse
or tripped breaker, replace fuse or reset breaker in home.
If the System Check Indicator is red…
The Rinsable Filter, filter made with HEPA media or Filter Assembly may be dirty.
Also be sure to empty the dirt cup if full. (See page 6)
If your Rewind turns off
A Thermal Protector may have been activated. First, turn off and
unplug. Empty Dirt Cup then inspect hose, filters for obstructions.
Thermal Protector should deactivate in 30 minutes. (See page 14)
My Rewind isn’t picking up well.
Be sure to empty if the dirt cup is full. You may have a clogged
filter. Lift the filter assembly out of the dirt cup and remove the
filter. Rinse with clear warm water for two minutes.
Let it dry for 24 hours before reinstalling. (See page 10)
If your filter was dirty…
You may also have a clog in the system. Unhook the hose to search
for a clog. If found, remove the clog. (See page 14)
My Rewind is hard to push
Be sure to set the carpet height adjustment to the appropriate setting. (See page
4)
If your Turbo Tool brushroll won’t turn.
Be sure not to apply to much pressure to the tool. If that doesn’t
work you may have blockage—remove any hair or debris from
the tool brushroll. (See page 14)
Any other servicing should be done by an authorized service
representative. If appliance is not working as it should, has been dropped,
damaged, left outdoors, or dropped into water,
take it to a service center prior to continuing use.
QUESTIONS OR CONCERNS?
Contact Us:
(800) 944-9200
For a Complete Troubleshooting Guide, see:
Twitter: @HooverUSA
Facebook: facebook.com/hoover
Do not return to store. See back of product for model number.
Need Help?
WARNING
To reduce the risk of personal injury - Unplug before cleaning or servicing.
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