Hoymiles DTU-W100 3rd Gen User Manual

© 2019 Hoymiles Converter Technology Co., Ltd. All rights reserved. 11
DTU-W100 3 Gen
9. LED indicator working status description
Red Light
Description
Flashes every 1 second
DTU disconnect WiFi
Flashes every 0.5 seconds
DTU disconnect with server
Blue Light
Description
Flashes every 1 second
No ID
Flashes every 0.5 seconds
Received data From server
Green Light
Description
Flashes every 0.5 seconds
The search ID is incomplete
Lights up constantly
Normal
RED+GREEN+BLUE
Description
Each color flashes once every 1 second
Power on
Each color flashes twice every 1 second
Firmware upgrade
10. Troubleshooting
Indicator
Status
Description
Solution
Red
LED flash in
Red every 1
second
DTU no ID
inside and
disconnect
with Wi-Fi

Check the distance between router and DTU, if it's
over the range (refer to chapter 3.5 point 2)

Check the distance between router and DTU, if it's
over the range (refer to chapter 3.5 point 2)

Double-check if the house router's password has
been input correctly during the setting

Use other device connect with the house router
and make sure there is an effective reception

Try to connect with the hot spot from the phone to
see if any data is uploading successfully
LED lights
up in Red
constantly
W100 with ID
inside but no
Wi-Fi
connection
LED flashes
in Red
every 0.5
seconds
DTU
disconnect
with server

Re-do the configuration

Double-check the Port and server address inside
the DTU (Please contact Hoymiles Tech. Support
team for the correct address)
Blue
LED lights
up in Blue
constantly:
W100 has
Wi-Fi
connection

Complete the site creation on APP or Monitoring
platform

Complete networking

Hoymiles DTU-W100 3rd Gen Specifications

General

Brand	Hoymiles
Model	DTU-W100 3rd Gen
Category	Measuring Instruments
Language	English