Power LED flashes Red four times, once every second, followed by a two second pause, and the computer beeps
four times. (Beeps stop after fifth iteration but LEDs continue flashing.)
Cause Solution
Power failure (power supply is overloaded). 1. If equipped with a voltage selector, check that the
voltage selector, located on the rear of the power supply
(some models), is set to the appropriate voltage. Proper
voltage setting depends on your region.
2. Open the access panel and ensure the power supply
cable is seated into the connector on the system board.
3. Check if a device is causing the problem by removing
ALL attached devices (such as hard drives or optical
drives and expansion cards). Power on the system. If
the system enters POST, then power off and replace
one device at a time and repeat this procedure until
failure occurs. Replace the device that is causing the
failure. Continue adding devices one at a time to ensure
all devices are functioning properly.
4. Replace the power supply.
5. Replace the system board.
The incorrect external power supply adapter is being used on
the All-in One or USDT.
The power supply adapter must be at the correct power
rating and use the Smart ID technology before the system
will power up. Replace the power supply adapter with the
HP-supplied power supply adapter.
88 Appendix A Troubleshooting Without Diagnostics
To Next Page
Loading...
Need help?
General
