Software
program and
hardware driver
reinstallation
If any of your factory-installed software programs or hardware drivers are damaged, you can
reinstall it by using the Recovery Manager program (select models only).
NOTE:
Do not use the Recovery Manager program to reinstall software programs that came
on CDs or DVDs included in the computer box. Reinstall these programs directly from the CDs
or DVDs.
Before you uninstall a program, be sure you have a way to reinstall it. Check to be sure that it
is still available from where you initially installed it (for example, discs or the Internet). Or
check to be sure that the program is in the list of programs you can reinstall from the Recovery
Manager.
To check the list of installable programs in the Recovery Manager:
1. Click Start, All Programs, Recovery Manager, and then click Recovery
Manager. If prompted, click Yes to allow the program to continue.
2. Under I need help immediately, click Software Program Reinstallation.
3. Click Next at the Welcome screen. A list of programs opens. Check whether your
program is there.
To reinstall a program using the Recovery Manager:
1. Click Start, click All Programs, click Recovery Manager. and then click Recovery
Manager.
2. Click Software Program Reinstallation, and then click Next at the Welcome
screen.
3. Choose the program you want to install, click Next, and follow the on-screen
instructions.
4. When you have finished reinstalling, restart the computer. Do not skip this last step.
You must restart the computer after recovering software programs or hardware drivers.
To uninstall a program:
1. Close all software programs and folders.
2. Click Start, and then click Control Panel.
3. Under Programs, click Uninstall a program.
4. Select the program you want to remove, and then click Uninstall.
ENWW
Software troubleshooting
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