HP 18-1000

Table of contents
1 Getting information ............................................................................. 1
2 Setting up your computer .................................................................... 3
Connecting to the Internet ........................................................................ 4
3 Setting up additional features .............................................................. 6
Using Beats Audio™ (select models only) .................................................. 6
Using the HDMI port controls (select models only) ...................................... 6
4 Maintaining your computer ................................................................. 7
Cleaning procedures .............................................................................. 7
5 Troubleshooting ................................................................................... 9
Computer does not start .......................................................................... 9
Power ................................................................................................. 11
Display (monitor) .................................................................................. 11
Keyboard and mouse (general) .............................................................. 12
Keyboard and mouse (wireless) ............................................................. 13
Speakers and sound ............................................................................. 14
Internet access ..................................................................................... 14
Software troubleshooting ....................................................................... 15
6 Support information .......................................................................... 18
Ways to get help ................................................................................. 18
Where to get help ................................................................................ 18
Customer support for repairs ................................................................. 19
Before upgrading your hardware ........................................................... 19
ENWW iii