HP 240 14 inch G9 User Manual

94 pages

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Maintenance and Service Guide

SUMMARY

This guide provides information about spare parts, removal and replacement of parts, security, backing up, and more.

Table of Contents5
Product Description9
Getting to Know Your Computer13
Right Side13
Left Side14
Display15
Low Blue Light Mode (Select Products Only)15
Keyboard Area16
Touchpad Settings and Components17
Touchpad Settings17
Adjusting Touchpad Settings17
Turning on the Touchpad17
Touchpad Components17
Lights18
Button, Speakers, and Fingerprint Reader19
Special Keys21
Bottom21
Labels22
Illustrated Parts Catalog25
Computer Major Components25
Display Assembly Subcomponents27
Miscellaneous Parts29
Removal and Replacement Procedures Preliminary Requirements31
Tools Required31
Service Considerations31
Plastic Parts31
Cables and Connectors31
Drive Handling31
Electrostatic Discharge Information32
Generating Static Electricity32
Preventing Electrostatic Damage to Equipment33
Personal Grounding Methods and Equipment33
Grounding the Work Area34
Recommended Materials and Equipment34
Cleaning Your Computer35
Enabling HP Easy Clean (Select Products Only)35
Removing Dirt and Debris from Your Computer35
Cleaning Your Computer with a Disinfectant36
Caring for Wood Veneer (Select Products Only)37
Packaging and Transporting Guidelines37
Accessing Support Information37
Removal and Replacement Procedures for Authorized Service Provider Parts40
Component Replacement Procedures40
Preparation for Disassembly40
Computer Feet40
Bottom Cover41
Battery43
Hard Drive43
WLAN Module45
Memory Module47
Solid-State Drive48
Speakers49
Power Connector50
Touchpad Click Board51
Touchpad52
Usb/Power Button Board53
Fan54
System Board55
Heat Sink Assembly57
Display Assembly59
Top Cover with Keyboard66
Using Setup Utility (BIOS)67
Starting Setup Utility (BIOS)67
Updating Setup Utility (BIOS)67
Determining the BIOS Version67
Preparing for a BIOS Update68
Downloading a BIOS Update68
Installing a BIOS Update68
Backing Up, Restoring, and Recovering70
Backing up Information and Creating Recovery Media70
Using Windows Tools for Backing up70
Using the HP Cloud Recovery Download Tool to Create Recovery Media (Select Products Only)70
Restoring and Recovering Your System70
Creating a System Restore71
Restoring and Recovery Methods71
Recovering Using HP Recovery Media71
Changing the Computer Boot Order72
Using HP Sure Recover (Select Products Only)72
Using HP PC Hardware Diagnostics73
Using HP PC Hardware Diagnostics Windows (Select Products Only)73
Using an HP PC Hardware Diagnostics Windows Hardware Failure ID Code73
Accessing HP PC Hardware Diagnostics Windows73
Accessing HP PC Hardware Diagnostics Windows from HP Support Assistant73
Accessing HP PC Hardware Diagnostics Windows from the Start Menu (Select Products Only)74
Downloading HP PC Hardware Diagnostics Windows74
Downloading the Latest HP PC Hardware Diagnostics Windows Version from HP74
Downloading the HP PC Hardware Diagnostics Windows from the Microsoft Store74
Downloading HP Hardware Diagnostics Windows by Product Name or Number (Select Products Only)74
Installing HP PC Hardware Diagnostics Windows75
Using HP PC Hardware Diagnostics UEFI75
Using an HP PC Hardware Diagnostics UEFI Hardware Failure ID Code75
Starting HP PC Hardware Diagnostics UEFI75
Downloading HP PC Hardware Diagnostics UEFI to a USB Flash Drive76
Downloading the Latest HP PC Hardware Diagnostics UEFI Version76
Downloading HP PC Hardware Diagnostics UEFI by Product Name or Number (Select Products Only)76
Using Remote HP PC Hardware Diagnostics UEFI Settings (Select Products Only)77
Downloading Remote HP PC Hardware Diagnostics UEFI77
Downloading the Latest Remote HP PC Hardware Diagnostics UEFI Version77
Downloading Remote HP PC Hardware Diagnostics UEFI by Product Name or Number77
Customizing Remote HP PC Hardware Diagnostics UEFI Settings77
Specifications79
Computer Specifications79
35.6 CM (14.0 In) Display Specifications80
Hard Drive Specifications80
Solid-State Drive Specifications81
Statement of Memory Volatility82
Current BIOS Steps82
Nonvolatile Memory Usage84
Questions and Answers86
Using HP Sure Start (Select Products Only)88
Power Cord Set Requirements89
Requirements for All Countries89
Requirements for Specific Countries and Regions89
Recycling91
Index92

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HP 240 14 inch G9 Specifications

General

Display Size	14 inch
Weight	1.47 kg
Battery	3-cell, 41 Wh Li-ion
Processor	Intel Core i5-1235U
RAM	8 GB DDR4
Storage	256 GB SSD
Operating System	Windows 11 Home
Display Resolution	1920 x 1080
Graphics	Intel UHD Graphics
Display	Anti-glare, 250 nits
Ports	HDMI
Wireless	Bluetooth 5.0