HP 4400 User Manual

Saving array configuration data...............................................................................................39
Task checklist.........................................................................................................................40
3 Upgrading the Enterprise Virtual Array........................................................43
Step 1. Checking the health of the Enterprise Virtual Array...........................................................43
Step 2. Configure User-Initiated Service Mode (UISM).................................................................45
Step 3. Disabling array passwords............................................................................................46
Step 4. Halting all host access to the array for an offline upgrade ................................................46
Step 5. Upgrading the controller software .................................................................................47
Resetting the I/O module....................................................................................................56
Step 6. Upgrading the disk drive firmware.................................................................................57
Upgrading firmware on all disks..........................................................................................58
Upgrading firmware on a single disk....................................................................................62
Step 7. Entering array passwords..............................................................................................62
Enabling password access in HP P6000 Command View .......................................................63
Step 8. Resuming array operation.............................................................................................63
Task checklist.........................................................................................................................65
4 Troubleshooting........................................................................................66
HP P6000 Command View......................................................................................................66
HP P6000 Command View with a management server...........................................................66
HP P6000 Command View errors........................................................................................66
View is not set or view list is null......................................................................................66
HTTP status 404, not found or status 503, no service.........................................................67
Unknown storage system................................................................................................67
No storage systems found..............................................................................................68
Creating disk groups with double protection level ..................................................................69
Security credentials configuration ........................................................................................69
Upgrading the disk drive firmware ...........................................................................................69
Selecting an array .................................................................................................................70
Disabling DR group failsafe mode ............................................................................................71
Downloading the controller software file ...................................................................................71
Invalid firmware image file (Status code 21006).....................................................................71
Bad image header (Status code 65).....................................................................................72
Offline array .........................................................................................................................72
Multiple resynchronizations .....................................................................................................72
5 Support and other resources......................................................................74
Contacting HP........................................................................................................................74
HP technical support..........................................................................................................74
Subscription service............................................................................................................74
Documentation feedback....................................................................................................74
Related information.................................................................................................................74
Documents........................................................................................................................74
Websites..........................................................................................................................74
Typographic conventions.........................................................................................................75
Index.........................................................................................................76
4 Contents

HP 4400 Specifications

General

Brand	HP
Model	4400
Category	Controller
Language	English