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HP 4400 User Manual

HP 4400
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HP Enterprise Virtual Array Updating Product
Software Guide (XCS 10000000)
Abstract
This guide describes how to upgrade controller software, disk drive firmware, and related EVA management software on the
HP EVA4400 and HP EVA6400/8400. HP P6300/P6500 EVAs are not included in this document because they are already
running XCS 10000000 and do not need an upgrade. P6000, used throughout this document, is the new branding for the
Enterprise Virtual Array product family. General references to HP P6000 Command View may also refer to earlier versions of
HP Command View EVA.
This guide is intended for field personnel and customers who are experienced with these array models, storage area networks,
HP P6000 Command View and associated software. This guide does not provide information about upgrading or replacing
array hardware.
The information in this guide is subject to change. Please check for the latest version before starting an upgrade.
HP Part Number: 667991-001
Published: June 2011
Edition: 2

Table of Contents

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HP 4400 Specifications

General IconGeneral
BrandHP
Model4400
CategoryController
LanguageEnglish

Summary

Getting Started with HP Enterprise Virtual Array Updates

Upgrade Overview

Explains online and offline upgrade methodologies.

Upgrade Paths

Details supported upgrade and downgrade routes.

Preparing for the Upgrade Process

Checking Array Hardware

Assesses the physical health of array components.

Checking and Upgrading SAN Infrastructure

Validates network and host connectivity.

Evaluating Your Configuration

Assesses system readiness based on gathered data.

Managing Host I/O Timeouts

Adjusts system timeouts for smooth online upgrades.

Backing Up All Array Data

Recommends a full data backup before the upgrade.

Saving Array Configuration Data

Collects and stores current array settings.

Upgrading the Enterprise Virtual Array

Checking the Health of the Enterprise Virtual Array

Final check of array components' operational status.

Disabling Array Passwords

Removes password protection to facilitate the upgrade.

Halting All Host Access for Offline Upgrade

Stops host I/O for offline procedures.

Upgrading the Controller Software

The core process of updating the array's firmware.

Upgrading Disk Drive Firmware

Updates firmware on individual storage drives.

Resuming Array Operation

Returns the array to normal service post-upgrade.

Troubleshooting HP Enterprise Virtual Array Issues

HP P6000 Command View Errors

Details specific error messages and their causes.

HTTP Status 404, 503 Errors

Addresses web server communication failures.

Unknown Storage System

Resolves issues where the array is not recognized.

Disk Drive Firmware Upgrade Errors

Handles issues during disk firmware updates.

Support and Other Resources

HP Technical Support

Provides contact information for assistance.

Related Information

Links to additional documents and websites.

Related product manuals