HP 4700 Series User Manual

500-sheet paper feeder right cover ...................................................................................314
500-sheet paper feeder rear cover ....................................................................................314
500-sheet paper feeder left cover ......................................................................................315
500-sheet paper feeder front cover ...................................................................................316
500-sheet paper pickup drive assembly ............................................................................318
500-sheet paper feeder lifter drive assembly ....................................................................322
500-sheet paper feeder pickup rollers ...............................................................................324
Stapler/stacker ....................................................................................................................................325
Remove the stapler/stacker from the printer .....................................................................325
Staple cartridge left cover ..................................................................................................326
Output tray .........................................................................................................................326
Left cover ...........................................................................................................................327
Top cover ...........................................................................................................................327
Right cover .........................................................................................................................329
Staple cartridge ..................................................................................................................331
Stapler/stacker PCB ...........................................................................................................332
Stapler/stacker unit assembly 24v 2.5 amp .......................................................................333
Duplexer .............................................................................................................................................334
Top duplexing assembly ....................................................................................................334
Duplex tray .........................................................................................................................334
7 Troubleshooting
Introduction .........................................................................................................................................338
Troubleshooting process ....................................................................................................................340
Pre-troubleshooting checklist .............................................................................................340
Troubleshooting checklist ..................................................................................................341
Troubleshooting flowchart ..................................................................................................342
Power-on checks ...............................................................................................................343
Power-on troubleshooting overview ..................................................................343
Control panel messages .....................................................................................................................345
Warning messages ............................................................................................................345
Error messages ..................................................................................................................345
Critical error messages ......................................................................................................345
Message listing ..................................................................................................................345
Formatter lights ...................................................................................................................................381
Embedded HP Jetdirect LEDs ...........................................................................................381
Heartbeat LED ...................................................................................................................382
Accessory lights ..................................................................................................................................383
Interpreting stapler/stacker indicator light codes ...............................................................383
Replacement parts configuration ........................................................................................................386
Formatter and DC controller ..............................................................................................386
Formatter (new or previously installed in another printer) .................................................386
DC controller (new or previously installed in another printer) ...........................................387
Formatter and firmware compact flash ..............................................................................387
Paper path troubleshooting ................................................................................................................388
Jams ...................................................................................................................................388
Jam locations .....................................................................................................................388
Jam locations by error message ........................................................................................390
Jam recovery .....................................................................................................................391
To disable paper jam recovery ..........................................................................392
ENWW xi

HP 4700 Series Specifications

General

Print Technology	Laser
Standard Output Capacity	250 sheets
Connectivity	USB 2.0, Ethernet, Parallel
Maximum Print Size	8.5 x 14 inches
Operating System Compatibility	Windows, Mac OS