Avoiding jams .....................................................................................................................392
Solving repeated jams .......................................................................................................393
Persistent jams ..................................................................................................................393
Basic troubleshooting for jams ..........................................................................393
Data collection ...................................................................................................394
General paper path troubleshooting .................................................................394
Paper path checklist ..........................................................................................395
Jams in Tray 1 ...................................................................................................395
Jams in Tray 2 ...................................................................................................396
Jams in the paper path ......................................................................................397
Jams in the top cover ........................................................................................397
Jams in the duplex path ....................................................................................398
Common causes of paper jams .........................................................................................399
Paper jams ........................................................................................................399
Clearing jams .....................................................................................................................400
Jam in Tray 1 ....................................................................................................400
Jam in Tray 2 or optional trays ..........................................................................401
Jams in top cover area ......................................................................................402
Clearing a jam in the top cover area ................................................403
Clearing other jams ...........................................................................................405
Jams in the stapler/stacker ...............................................................................408
Staple jams ........................................................................................................414
Paper transport troubleshooting .........................................................................................................417
Multiple pages are fed .......................................................................................................417
Media is wrinkled or folded ................................................................................................417
Paper is skewed .................................................................................................................418
Image formation troubleshooting ........................................................................................................419
Print quality troubleshooting tools ......................................................................................419
Print quality problems associated with media ...................................................................419
Overhead transparency defects .........................................................................................420
Print quality problems that are associated with the environment ......................................421
Print quality problems that are associated with jams ........................................................421
Print quality troubleshooting pages ...................................................................................421
Understanding color variations ..........................................................................................421
Common causes of color variation ....................................................................422
Color selection process .....................................................................................................422
Matching colors ..................................................................................................................422
PANTONE® color matching ..............................................................................422
Swatch book color matching .............................................................................422
Using color .........................................................................................................................423
HP ImageREt 3600 ...........................................................................................423
Paper selection .................................................................................................423
sRGB .................................................................................................................423
Adobe® RGB ....................................................................................................424
CMYK+ ..............................................................................................................424
Color options ......................................................................................................................424
Print in grayscale ...............................................................................................424
Automatic or manual color adjustment .............................................................425
Manual color options .........................................................................................425
Halftone options ................................................................................................425
xii ENWW
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