The monitor does
not enter into a
low-power sleep
state.
The monitor’s power saving control is disabled.
Open the OSD menu and
select Power, select Auto-
Sleep Mode and set auto-
sleep to On.
“OSD Lockout” is
displayed.
The monitor’s OSD lock function is enabled.
Press and hold the Left
button for 10 seconds to
disable the OSD lockout
function.
“Power Button
Lockout” is
displayed.
The monitor’s power button is locked.
Press and hold the Power
button for 10 seconds to
disable the power button
lock function.
Monitor has
trouble waking
from Sleep mode
DisplayPort inputs: Set the
DisplayPort hot-plug
detection to Always Active.
Power mode monitors: Set
the hot-plug detection to
Always Active to switch the
monitor to Performance
mode.
Slow performance
from USB
The monitor has a two-lane
default for USB-C. On
selected products, you can
press the Joypad button to
open the OSD menu,
navigate to the USB Type-C
configuration, and then
select USB-C Video + USB 3.0
for data transfer
prioritization.
Lower refresh
rate or color bits
Select USB-C Video + USB 2.0
for refresh rate/color bits
prioritization.
There is no upstream USB connection.
Check if the LAN driver
version on the host PC is up
to date.