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HP 7 Series User Manual

HP 7 Series
26 pages
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Maintenance and Service Guide
HP Series 7 Pro 727pm model
SUMMARY
This guide provides information about spare parts, removal and replacement of parts, diagnostic tests, problem
troubleshooting, and more.
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HP 7 Series Specifications

General IconGeneral
Aspect Ratio16:9
PortsVGA, HDMI
Screen Size21.5 inches
Brightness250 nits
Contrast Ratio1000:1
ConnectivityHDMI, VGA
Response Time5ms GtG (with overdrive)

Summary

Getting started

Important safety information

Crucial safety guidelines for servicing equipment to minimize personal injury and equipment damage.

Important service information and precautions

Essential precautions for professional service personnel, including ESD safety and soldering best practices.

RoHS (2002/95/EC) requirements

Compliance requirements for hazardous substances in electronic equipment sold in the EU and other countries.

General descriptions

Overview of the manual's content and the two levels of service described within.

Firmware updates

Information on how to find and apply firmware updates for the monitor through HP's support website.

Before returning the repaired product to the customer

Procedures to ensure product safety before customer return, including AC leakage checks.

Monitor features

Features

Detailed list of monitor display features including resolution, color gamut, viewing angles, and adjustment capabilities.

Connectors

Identification and description of various input/output connectors like HDMI, DisplayPort, USB-C, and RJ45.

Monitor stand

Information on the removable stand, quick release device, and VESA mounting options for the monitor.

Front components

Identification and description of components located on the front of the monitor, such as the power button and LED.

Camera components (camera model only)

Identification and description of camera components like microphone, webcam, infrared sensors, and LED.

Rear and side components

Identification and description of components on the rear and sides, including ports, slots, and the joypad.

Locating the serial number and product number

Guidance on finding the serial and product numbers, typically located on a barcode label at the rear of the monitor.

Illustrated parts catalog

How to order parts

Guidance on ordering specific parts like power boards, capacitors, and connectors from authorized distributors.

Removal and replacement procedures

Preparation for disassembly

Steps and required equipment (tools, ESD protection, cleaning cloth) before disassembling the monitor.

Rear Cover

Step-by-step instructions for removing the monitor's rear cover, including handling webcam tape and cables.

Power board

Detailed procedure for locating and removing the monitor's power board, including pin soldering and connector lifting.

Connector repair

General procedure for repairing various connectors like HDMI, DP, USB-C, USB-A, and RJ45 using a hot air gun.

Support and troubleshooting

Table of common problems, their possible causes, and recommended solutions for troubleshooting monitor issues.

Function test

Procedures to confirm all monitor functions are working correctly after repairs, using specific test items and tools.

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