HP 7 Series User Manual

21
USB Hub test
Confirm USB function of 5-USB Type-A and 1-USB
Type-C working normally.
Computer or Notebook
Audio test
Change volume and balance to confirm whether
volume is smooth and loud enough.
Sound bar
RJ45 test
Make sure your laptop can access the Internet
through the monitor.
Notebook
Support and troubleshooting
The following table lists possible problems, the possible cause or each problem, and the recommended
solutions.
Table 4-2: Solving common problems
Problem
Possible cause
Solution
Screen is blank or
video is flashing.
Power cord is disconnected.
Connect the power cord.
Monitor is turned off.
Power the power button.
NOTE: If pressing the Power
button has no effect, press
and hold the power button
for 10 seconds to disable the
Power button lockout
feature.
Video cable is improperly connected.
Connect the video cable
properly.
System is in Sleep mode.
Press any key on the
keyboard or move the
mouse to exit Sleep mode.
Video card is incompatible.
Open the OSD menu and
select the Input menu.
Set Auto- Switch Input
to Off and manually
select the input.
or
Replace the video card or
connect the video cable to
one of the computer’s on-
board video sources.
Image appears
blurred,
indistinct, or too
dark.
Brightness is too low.
Open the OSD menu and
select Brightness to adjust
the brightness scale as
needed.
Check Video
Cable is displayed
on screen.
Monitor video cable is disconnected.
Connect the appropriate
video signal cable between
the computer and monitor.
Be sure that the computer
power is off while you
connect the video cable.
Input Signal Out
of Range is
Video resolution and/or refresh rate are set higher
than what the monitor supports.
Change the settings to a
supported setting.

HP 7 Series Specifications

General

Brand	HP
Model	7 Series
Category	Monitor
Language	English