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HP Hardware Warranty
Limited Hardware Warranty
Limited Hardware Warranty
Hewlett-Packard (HP) warrants this hardware product against defects in materials
and workmanship starting on the date of purchase by the original end-user
purchaser.
Regional terms and conditions, subject to the provisions under “Obtaining On-site
Warranty Service”, are detailed in the following table.
During warranty, service may be provided by an HP Service Center or a participating
Authorized HP Personal Computer Dealer Repair Center.
If HP receives notice of above defined defects during the warranty period, HP will
either, at its option, repair or replace products which prove to be defective, or
provide parts to replace defective ones.
Should HP be unable to repair or replace the product, or provide parts, within a
reasonable amount of time, the customer’s alternate exclusive remedy shall be a
refund of the purchase price upon return of the product.
The system processor unit, keyboard, mouse, and Hewlett-Packard factory-installed
parts inside the system processor unit — such as video adapters, mass storage
devices, and interface controllers — are covered by the hardware product warranty.
Year 1 Year 2 Year 3
Europe and
North America
First 90 days: On-
site, Parts & labor
Remainder:
Return, Parts only
Return, Parts only Return, Parts only
Latin America and
China
Return, Parts &
labor
Return, Parts &
labor
Return, Parts &
labor
Other Countries
Consult your Authorized HP Dealer or HP Sales & Service
Office
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