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HP Chromebook 11a

HP Chromebook 11a
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Maintenance and Service Guide
SUMMARY
This guide provides information about spare parts, removal and replacement of parts, security, backing up, and more.

Table of Contents

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HP Chromebook 11a Specifications

General IconGeneral
ProcessorMediaTek MT8183
Processor Speed2.0 GHz
Display Size11.6 inches
Display Resolution1366 x 768
RAM4 GB
Storage32 GB eMMC
Operating SystemChrome OS
Battery LifeUp to 15 hours
ConnectivityWi-Fi 5 (802.11ac), Bluetooth 4.2
Ports1 x USB-A, 2 x USB-C, 1 x headphone/microphone combo
ColorIndigo Blue

Summary

Product Description

Product Components and Descriptions

Details the various components of the HP Chromebook, including processors, display, memory, and ports.

Power Requirements and Security

Lists power requirements, security features, operating system, and serviceability.

Computer Components

Right-Side Components

Identifies and describes components located on the right side of the computer.

Left-Side Components

Identifies and describes components located on the left side of the computer.

Display Components

Details components of the display, including WLAN antennas, camera, and microphone.

Touchpad and Power Key

Describes the touchpad functionality and the power key's operation.

Special Keys

Explains the function of special keys and action keys on the keyboard.

Bottom Components

Identifies components located on the bottom of the computer, primarily speakers.

Illustrated Parts Catalog

Computer Major Components

Lists major computer components with their descriptions and spare part numbers.

Display Assembly Subcomponents

Details subcomponents of the display assembly with their descriptions and spare part numbers.

Miscellaneous Parts

Lists miscellaneous parts such as AC adapter, cable kits, and rubber kits with their part numbers.

Removal and Replacement Procedures Preliminary Requirements

Tools Required

Lists the essential tools needed for performing removal and replacement procedures.

Service Considerations

Provides crucial guidelines for handling components, cables, drives, and preventing damage.

Electrostatic Discharge (ESD) Information

Explains electrostatic discharge (ESD) and precautions to prevent damage to electronic components.

Cleaning and Maintenance

Provides guidelines for cleaning the computer, using disinfectants, and caring for wood veneer.

Packaging and Support

Covers packaging and transporting guidelines and how to access support information.

Removal and Replacement Procedures for Authorized Service Provider Parts

Preparation for Disassembly

Outlines preparation steps and detailed procedures for removing various computer components.

Top CoverKeyboard Removal

Step-by-step instructions for removing and replacing the top cover and keyboard assembly.

Touchpad Cable Removal

Instructions for removing the touchpad cable.

Touchpad Removal

Instructions for removing the touchpad component itself.

Battery Replacement

Detailed instructions for safely removing and replacing the computer's battery.

Speaker Replacement

Procedures for replacing speakers.

Connector Board Replacement

Procedures for replacing the connector board with ports.

System Board Replacement

Guides for replacing the system board.

Heat Sink Replacement

Guides for replacing the heat sink.

Display Assembly and Related Parts

Detailed steps for removing and replacing the display assembly, bezel, panel, hinges, cables, and back cover.

Backing Up, Resetting, and Recovering

Data Backup and Resetting

Information on backing up data and performing a factory reset on the computer.

System Recovery Process

Guides on recovering the Chrome OS, including creating and using recovery media.

Specifications

Computer Specifications

Provides technical specifications such as operating temperature, humidity, and altitude.

Power Cord Set Requirements

Power Cord Requirements

Outlines general power cord requirements and specific regional standards for power cords.

Recycling Information

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