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HP Chromebook 11MK G9 Education Edition User Manual

HP Chromebook 11MK G9 Education Edition
76 pages
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Maintenance and Service Guide
SUMMARY
This guide provides information about spare parts, removal and replacement of parts, security, backing up, and more.

Table of Contents

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HP Chromebook 11MK G9 Education Edition Specifications

General IconGeneral
BrandHP
ModelChromebook 11MK G9 Education Edition
CategoryLaptop
LanguageEnglish

Summary

Product Description

Components

Right-side Components

Details components located on the right side of the computer.

Left-side Components

Details components located on the left side of the computer.

Display Components

Identifies and describes components related to the computer's display.

Touchpad

Describes the computer's touchpad and its functions.

Special Keys

Explains the function of special keys on the keyboard.

Bottom Components

Identifies components located on the bottom of the computer.

Illustrated Parts Catalog

Computer Major Components

Lists and describes the main spare parts for the computer.

Display Assembly Subcomponents

Details spare parts for the display assembly.

Cables

Lists and describes various cables and their part numbers.

Miscellaneous Parts

Lists other miscellaneous spare parts for the computer.

Removal and Replacement Procedures Preliminary Requirements

Tools Required

Lists the necessary tools for component removal and replacement.

Service Considerations

Provides important considerations for performing disassembly and assembly.

Electrostatic Discharge Information

Explains the risks of ESD and how to prevent damage to components.

Cleaning Your Computer

Provides instructions for cleaning the computer's external surfaces.

Caring for Wood Veneer

Offers guidance on caring for wood veneer finishes on the computer.

Packaging and Transporting Guidelines

Outlines precautions for packaging and transporting computer equipment.

Accessing Support Information

Guides users on how to find HP support resources.

Removal and Replacement Procedures for Authorized Service Provider Parts

Component Replacement Procedures

Provides detailed steps for removing and replacing computer components.

Preparation for Disassembly

Steps to take before disassembling the computer.

Top Cover/Keyboard

Instructions for removing and replacing the top cover and keyboard assembly.

Touchpad Cable

Steps to remove and replace the touchpad cable.

Touchpad

Instructions for removing and replacing the touchpad.

Speakers

Steps to remove and replace the computer's speakers.

Battery

Detailed procedure for removing and replacing the battery.

Sensor Board Cable

Instructions for removing and replacing the sensor board cable.

Sensor Board

Steps to remove and replace the sensor board.

System Board

Procedure for removing and replacing the system board.

Heat Sink

Instructions for removing and replacing the heat sink.

29.5 cm (11.6 in) Display Assembly

Procedure for removing and disassembling the display assembly.

Backing Up, Resetting, and Recovering

Backing Up

How to back up your computer data.

Resetting

Steps for performing a factory reset on the computer.

Recovering

Information on how to perform a system recovery.

Erase and Reformat the Recovery Media

Steps to erase and reformat recovery media.

Specifications

Computer Specifications

Provides detailed technical specifications for the computer.

29.5 cm (11.6 in) Display Specifications

Lists specific technical details for the display.

Statement of Memory Volatility

Current BIOS Steps

Instructions to restore nonvolatile memory using BIOS.

Nonvolatile Memory Usage

Details on nonvolatile memory types and their usage.

Questions and Answers

Common questions and answers related to memory and BIOS.

Power Cord Set Requirements

Requirements for All Countries

General requirements for power cord sets applicable worldwide.

Requirements for Specific Countries and Regions

Specific power cord requirements by country/region.

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