Control panel message Description Recommended action
10.100x Supply error
Reinstall
The supplies gauge displays the
consumption levels of print cartridges.
A print cartridge is missing.
10.1000 = Black print cartridge
10.1001 = Cyan print cartridge
10.1002 = Magenta print cartridge
10.1003 = Yellow print cartridge
See Supplies group corrective action, below.
54.xx Toner sensor error. See Supplies group corrective action, below.
Incorrect <color> cartridge The <color> print cartridge may be crooked,
or installed in the wrong print cartridge slot.
One of the following messages may display:
Incorrect black cartridge
Incorrect cyan cartridge
Incorrect magenta cartridge
Incorrect yellow cartridge
See Supplies group corrective action, below.
Install <color> cartridge
The supply gauge indicates the supply or
supplies that are out of toner.
One of the following messages may display:
●
Install black cartridge
●
Install cyan cartridge cartridge
●
Install magenta cartridge
●
Install yellow cartridge
See Supplies group corrective action, below.
Install supplies
The supplies gauge displays the
consumption levels of print cartridges.
Multiple supplies are not installed. See Supplies group corrective action, below.
Non-HP supply in use
in use
Ready
The supplies gauge displays the
consumption levels of print cartridges.
A non-HP (cloned or refilled) supply has
been installed and was overridden.
See Supplies group corrective action, below.
Order supplies
Ready
The supplies gauge displays the
consumption levels of print cartridges.
Multiple supplies are low. See Supplies group corrective action, below.
Order supplies The <color> print cartridge is low. One of
the following messages may display:
●
Order black cartridge. Ready light is
on.
●
Order cyan cartridge. Ready light is
on.
See Supplies group corrective action, below.
Table 6-2 Supplies control-panel messages (continued)
ENWW Control-panel messages 109
To Next Page
Loading...