Control panel message Description Recommended action
30.01.08 Scanner failure The scanner carriage is locked or it has not
returned to the home position within the
expected time.
1. Verify that the scanner is not locked.
2. Verify that the scanner carriage can
move freely. If it cannot move, replace
the scanner. See
Scanner assembly
on page 242.
30.01.14 Scanner failure The SCB firmware failed. 1. Turn the product off and then on.
2. Replace the SCB. See
Scanner-control
board (SCB) on page 279.
30.01.18 Scanner failure The SCB ASIC failed. 1. Turn the product off and then on.
2. Replace the SCB. See
Scanner-control
board (SCB) on page 279.
30.01.19 Scanner failure The scanner lamp failed. 1. Turn the product off and then on.
2. Replace the scanner. See
Scanner
assembly on page 242.
30.01.23 Scanner failure A scanner calibration error has occurred. 1. Turn the product off and then on.
2. Replace the scanner. See
Scanner
assembly on page 242.
30.01.25 Scanner failure The scanner-control board (SCB) cannot
communicate with the product.
1. Turn the product off and then on.
2. Check the SCB LED.
3. Verify that the SCB connections are
correct.
4. Verify the cable from the scanner to the
formatter is not plugged in backwards.
5. Replace the SCB. See
Scanner-control
board (SCB) on page 279.
30.01.36 Scanner failure An error occurred during the SCB firmware
upgrade.
1. Turn the product off and then on.
2. Resend the firmware upgrade.
3. Replace the SCB. See
Scanner-control
board (SCB) on page 279.
30.01.39 Scanner failure There was an AFE1 (analog front-end)
failure.
1. Turn the product off and then on.
2. Replace the scanner. See
Scanner
assembly on page 242.
30.01.40 Scanner failure The scanner AFE 2 failed. 1. Turn the product off and then on.
2. Replace the scanner. See
Scanner
assembly on page 242.
30.01.41 Scanner failure There was a SCB error. 1. Turn the product off and then on.
2. Replace the SCB. See
Scanner-control
board (SCB) on page 279.
Table 7-12 Control-panel messages (continued)
ENWW Control-panel messages 443