Control panel message Description Recommended action
If the error recurs only after connecting
one of the interface cables or it happens
randomly, go to step 2.
If the error returns after the second time
you turn the product off and on, follow
these steps:
a. The error has been isolated to
when the product is in stand-alone
condition. Turn the product off and
remove the hard drive, fax card (if
equipped), any HP paper-handling
accessories, all third-party DIMMs
(leave the minimum HP memory
installed), and all third-party
accessories.
b. After you have removed all
components, turn the product on
and print a configuration page.
If the configuration page prints, the
error has been isolated to one or
more components you removed.
Go to step c.
If the configuration page does not
print, go to step e.
c. Turn the product off, reinstall one
of the components onto the
formatter, and turn the product on.
Print the configuration page after
the individual component is added.
d. Continue reinstalling one
component at a time and printing
the configuration page until you
identify the faulty component.
Replace the faulty component, or
contact the third-party accessory
supplier.
e. If the configuration page did not
print in step b, turn the product off
and reinstall all components
removed from the formatter.
Reinstall the formatter.
f. Perform a Cold Reset, Disk INIT
and NVRAM INIT.
NOTE: Customer settings or
data from the disk might be lost.
g. If the product does not come to a
ready state after performing all
steps listed above, contact your
Hewlett Packard support center.
Table 7-12 Control-panel messages (continued)
ENWW Control-panel messages 445
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