Control panel message Description Recommended action
SCAN FAILURE The scan was unsuccessful and the
document needs to be scanned again.
If necessary, reposition the document to scan
again, and then press Start.
Scanning...page <X> The product is scanning a job in the ADF. No action is necessary.
Scanning...page from glass The product is scanning from the glass. No action is necessary.
Searching... please wait The product is searching. No action is necessary.
Send complete The send process is complete. No action is necessary.
Sending digital send job The product is sending a digital-send job. No action is necessary.
Sending to external destinations The product is sending a digital-send job. No action is necessary.
Size mismatch in tray XX The media in the listed tray does not match
the size specified for that tray.
Load the correct media.
Sleep mode on The product is in sleep mode. No action is necessary.
SMTP Gateways OK The status of the SMTP gateways is normal. No action is necessary.
Testing Please wait The product is temporarily unavailable. No action is necessary.
To return to ready press STOP The product is paused, and there are no error
messages pending at the display.
No action is necessary.
Total images: <X> The product has processed the number of
images indicated by <X>.
No action is necessary.
Tray <X>: [Type], [Size] The tray is closed if the Size/Type Prompt
menu is set to Display.
No action is necessary.
Tray <XX> empty: [type], [size] The specified tray is empty and needs to be
loaded, but the current job does not need this
tray to print.
Load the tray.
Tray <XX> open The specified tray is open or not closed
completely; the tray is not required to print
and is not blocking the paper path of a tray
required for printing.
Close the tray.
Type Mismatch In Tray <XX> The specified tray contains a media type that
does not match the configured type.
The specified tray will not be used until this
condition is addressed. Printing can continue
from other trays.
Unable to connect To temporarily hide this message in order to
fax or send to e-mail, touch Hide.
UNABLE TO COPY The product was unable to copy the
document.
To temporarily hide this message in order to
fax or send to e-mail, touch Ignore.
Unable to mopy job Because of a memory, disk, or configuration
problem, a mopy job cannot be mopied. Only
one copy will be produced.
Try increasing the product memory or
reducing the complexity of the job.
UNABLE TO SEND To temporarily hide this message in order to
fax or send to e-mail, touch Ignore.
UNABLE TO SEND FAX The product was unable to send the fax. Contact the network administrator.
Unauthorized supply in use The product is using a non-HP supply. Any product repair required as a result of
using non-HP or unauthorized supplies is not
covered under warranty. HP cannot ensure
the accuracy or the availability of certain
features.
Table 7-12 Control-panel messages (continued)
ENWW Control-panel messages 465
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