Menu item Sub-menu item Description
Scanner Settings ADF Settings Set the calibration values.
Glass Settings Set the calibration values.
Serial number Set the serial number.
SERVICE ID Use this item to show the date that the product was first
used on the control panel. This eliminates the need for users
to keep paper receipts for proof of warranty.
Restore the service ID
If you replace the formatter, the date is lost. Use this menu
item to reset the date to the original date that the product
was first used. The date format is YYDDD. Use the following
formula to calculate the dates:
1. To calculate YY, subtract 1990 from the calendar year.
For instance, if the product was first used in 2002,
calculate YY as follows: 2002 - 1990 = 12. YY = 12.
2. Subtract 1 from 10 (October is the tenth month of the
year): 10 - 1 = 9.
◦
Multiply 9 by 30: 9 x 30 = 270 or add 17 to 270:
270 + 17 = 287. Thus, DDD = 287.
Convert the service ID to an actual date
You can use the product Service ID number to determine
whether the product is still under warranty. Use the following
formula to convert the Service ID into the installation date
as follows:
1. Add 1990 to YY to get the actual year that the product
was installed.
2. Divide DDD by 30. If there is a remainder, add 1 to the
result. This is the month.
3. The remainder from the calculation in step 2 is the
date.
Using the Service ID 12287 as an example, the date
conversion is as follows:
1. 12 + 1990 = 2002, so the year is 2002.
2. 287 divided by 30 = 9 with a remainder of 17. Since
there is a remainder, add 1 to 9 to get 10, which
represents October.
3. The remainder in step 2 is 17, so that is the date.
4. The complete date is 17-October-2002.
NOTE: A six-day grace period is built into the date system.
Cold Reset Paper When you perform a cold reset, the paper size that is stored
in NVRAM is reset to the default factory setting. If you
replace a formatter board in a country/region that uses A4
as the standard paper size, use this menu to reset the
default paper size to A4. LETTER and A4 are the only
available values.
504 Chapter 7 Solve problems ENWW
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