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HP Compaq dc5750 MT Troubleshooting Guide

HP Compaq dc5750 MT
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Poor performance is experienced.
Cause
Solution
Too many applications running. 1. Close unnecessary applications to free up memory.
Some applications run in the background and can be
closed by right-clicking on their corresponding icons in the
task tray. To prevent these applications from launching at
startup, go to Start > Run and type msconfig. On the
Startup tab of the System Configuration Utility, uncheck
applications that you do not want to launch automatically.
CAUTION Do not prevent applications from
launching at startup that are required for proper
system operation.
2. Add more memory.
Some software applications, especially games, are stressful
on the graphics subsystem
1. Lower the display resolution for the current application or
consult the documentation that came with the application
for suggestions on how to improve performance by
adjusting parameters in the application.
2. Add more memory.
3. Upgrade the graphics solution.
Cause unknown. Restart the computer.
Computer powered off automatically and the Power LED flashes Red two times, once every second, followed by a two
second pause, and the computer beeps two times. (Beeps stop after fifth iteration but LEDs continue flashing).
Cause
Solution
Processor thermal protection activated:
A fan may be blocked or not turning.
OR
The heatsink is not properly attached to the processor.
1. Ensure that the computer air vents are not blocked and
the processor cooling fan is running.
2. Open hood, press power button, and see if the processor
fan spins. If the processor fan is not spinning, make sure
the fan's cable is plugged onto the system board header.
3. If fan is plugged in, but is not spinning, then replace the
heatsink/fan assembly.
4. Contact an authorized reseller or service provider.
Table 2-1 Solving General Problems (continued)
12 Chapter 2 Troubleshooting Without Diagnostics ENWW

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HP Compaq dc5750 MT Specifications

General IconGeneral
ChipsetATI Radeon Xpress 1150
MemoryUp to 4 GB DDR2 SDRAM
NetworkIntegrated Broadcom NetXtreme Gigabit Ethernet
AudioIntegrated High Definition audio
Power Supply300W
ProcessorAMD Athlon 64 X2, AMD Athlon 64, AMD Sempron
GraphicsIntegrated ATI Radeon Xpress 1150 or optional discrete graphics
Optical DriveDVD-ROM, DVD+/-RW
Expansion Slots1 PCI Express x16
Ports1 serial, 1 parallel, 2 PS/2, 1 VGA, 1 audio in, 1 audio out
Operating SystemWindows XP Professional
Dimensions16.5 inches
StorageSATA Hard Drive

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