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HP Compaq dx7300 MT User Manual

HP Compaq dx7300 MT
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service reference guide
HP Compaq dx7300 Business PC
1st Edition
This document provides information on the removal and replacement of all
parts as well as information on troubleshooting, Desktop Management, setup
utilities, PATA and SATA drives, safety, routine care, connector pin
assignments, POST error messages, and diagnostic indicator lights.
Document Part Number 433611-001

Table of Contents

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HP Compaq dx7300 MT Specifications

General IconGeneral
Form FactorMicrotower
MemoryUp to 8 GB DDR2 SDRAM
ProcessorIntel Core 2 Duo, Intel Celeron
GraphicsIntegrated Intel Graphics Media Accelerator 3000
StorageUp to 500 GB HDD
Optical DriveDVD-ROM
AudioIntegrated
NetworkIntegrated Intel Gigabit Ethernet
PortsUSB 2.0, Serial, Parallel, PS/2, VGA
Operating SystemWindows XP Professional
Expansion SlotsPCI, PCI Express x1, PCI Express x16
Power Supply300W
ChipsetIntel Q965 Express

Summary

1 Installing the Operating System

1.1 Installing or Upgrading Device Drivers

Installs or upgrades device drivers for hardware components.

1.3 Creating a Disc Recovery Set

Creates a recovery set for system restoration in case of failure.

2 Setup Utilities and Diagnostics Features

2.1 Power-On Self-Test (POST)

Runs diagnostic tests on system components during startup.

2.2 Computer Setup Utilities

Accesses BIOS settings for configuration and customization.

2.2.1 Using Computer Setup (F10) Utilities

Step-by-step guide to accessing and navigating Computer Setup.

2.3 HP Insight Diagnostics

Provides hardware diagnostic tests and system information.

2.3.1 Accessing HP Insight Diagnostics

Instructions to launch and access the diagnostic utility.

2.3.3 Test Tab

Allows selection of tests and modes for hardware diagnostics.

3 Desktop Management

3.1 Initial Configuration and Deployment

Procedures for setting up and deploying computers.

3.1.3 HP Backup and Recovery Manager

Creates recovery sets and performs data backups.

3.3 Software Updating and Management

Tools for managing and updating software on HP systems.

3.3.2 HP System Software Manager

Automates remote deployment of drivers and BIOS updates.

3.3.4 HP ProtectTools Security Manager

Provides security features for unauthorized access prevention.

3.4 ROM Flash

Information on updating the computer's BIOS via flash ROM.

3.4.3 Boot Block Emergency Recovery Mode

Recovers system from ROM flash failure.

3.5 Asset Tracking and Security

Features for tracking assets and controlling access to components.

3.5.1 Password Security

Sets power-on and setup passwords for computer access.

3.5.4 DriveLock

Security feature preventing unauthorized access to ATA hard drive data.

5 Identifying the Chassis, Routine Care, and Disassembly Preparation

5.1 Chassis Designations

Identifies different computer chassis types.

5.1.1 Microtower (MT)

Description and image of the Microtower chassis.

5.2 Electrostatic Discharge Information

Information on ESD prevention and precautions.

5.2.2 Preventing Electrostatic Damage to Equipment

Precautions to prevent damage from static discharge.

5.2.3 Personal Grounding Methods and Equipment

Equipment and methods for personal grounding.

5.3 Operating Guidelines

Guidelines to prevent overheating and prolong computer life.

5.4 Routine Care

Procedures for cleaning computer components.

5.4.1 General Cleaning Safety Precautions

Safety precautions for cleaning the computer.

5.5 Service Considerations

Considerations for disassembly and assembly.

5.5.2 Tools and Software Requirements

Lists necessary tools and software for servicing.

5.5.5 Hard Drives

Handling precautions for delicate hard drive components.

6 Removal and Replacement Procedures— Microtower (MT) Chassis

6.1 Preparation for Disassembly

Steps to prepare the computer for disassembly.

6.3 Access Panel

Procedure for removing and installing the computer access panel.

6.4 Front Bezel

Procedure for removing and installing the front bezel.

6.7 Memory

Procedure for installing and removing memory modules.

6.8 Expansion Cards

Procedures for installing and removing expansion cards.

6.9 Drives

Procedures for removing and installing storage drives.

6.9.2 Removing a Drive

Steps to remove optical or hard drives.

6.9.3 Installing a Drive

Steps to install a new storage drive.

6.15 Processor

Procedure for removing and installing the processor.

6.18 System Board

Procedure for removing and installing the system board.

7 Removal and Replacement Procedures— Slim Tower (ST) Chassis

7.1 Preparation for Disassembly

Steps to prepare the computer for disassembly.

7.5 Computer Cover

Procedure for removing and installing the computer cover.

7.8 Memory

Procedure for installing and removing memory modules.

7.11 Drives

Procedures for removing and installing storage drives.

7.11.2 Optical Drive

Procedure for removing and installing an optical drive.

7.11.4 Primary Hard Drive

Procedure for removing and installing the primary hard drive.

7.15 Processor

Procedure for removing and installing the processor.

7.19 System Board

Procedure for removing and installing the system board.

A Connector Pin Assignments

Keyboard

Pin assignments for the keyboard connector.

Mouse

Pin assignments for the mouse connector.

Ethernet BNC

Pin assignments for the Ethernet BNC connector.

B Power Cord Set Requirements

General Requirements

General requirements applicable to all countries for power cords.

C POST Error Messages

POST Error Messages

Details POST error codes, causes, and solutions.

POST Diagnostic Front Panel LEDs and Audible Codes

Interprets front panel LEDs and audible codes for system status.

D Troubleshooting Without Diagnostics

Preliminary Checklist

Simple preliminary tests and guidelines for troubleshooting.

Solving Minor Problems

Solutions for common minor computer issues.

Solving Hard Drive Problems

Troubleshooting steps for hard drive related issues.

Solving Display Problems

Troubleshooting steps for display and video related issues.

Solving Network Problems

Troubleshooting steps for network connectivity issues.

Solving Memory Problems

Troubleshooting steps for memory related issues.

Solving Processor Problems

Troubleshooting steps for processor related issues.

E System Board and Riser Board Reference Designators

Designator

Table listing component designators and their names.

F Memory

DDR2-SDRAM DIMMs

Specifications and requirements for DDR2-SDRAM DIMMs.

DIMM Sockets

Details the location and configuration of DIMM sockets.

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