Internet takes too long to download Web sites.
Cause
Solution
Windows XP
1. Select Start > Control Panel.
2. Double-click System.
3. Click the Hardware tab.
4. In the Device Manager area, click the Device Manager
button.
5. Double-click Ports (COM & LPT).
6. Right-click the COM port the modem uses, then click
Properties.
7. Under Device status, verify that the modem is working
properly.
8. Under Device usage, verify the modem is enabled.
9. If there are further problems, click the Troubleshoot
button and follow the on-screen instructions.
Windows 2000
1. Select Start > Settings > Control Panel.
2. Double-click System.
3. Click the Hardware tab.
4. In the Device Manager area, click the Device Manager
button.
5. Double-click Ports (COM & LPT).
6. Right-click the COM port the modem uses, then click
Properties.
7. Under Device status, verify that the modem is working
properly.
8. Under Device usage, verify the modem is enabled.
9. If there are further problems, click the Troubleshoot
button and follow the on-screen instructions.
Table 2-18 Solving Internet Access Problems (continued)
ENWW Solving Internet Access Problems 45
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