Table 8-1 Solving General Problems (continued)
Poor performance.
Cause Solution
Virus resident on the hard drive. Run virus protection program.
Too many applications running. Windows 7:
1. Close unnecessary applications to free up memory.
2. Add more memory.
3. Some applications run in the background and can be
closed by right-clicking on their corresponding icons in
the task tray. To prevent these applications from
launching at startup:
In Windows 7:
a. Go to Start > All Programs > Accessories > Run
b. Type msconfig, and then press Enter.
c. On the Startup tab of the System Configuration
Utility, clear applications that you do not want to
launch automatically, and the click OK.
In Windows 8:
a. On the Start screen, right-click, and then select the
All apps icon.
b. Under Windows System, click Run.
c. Type msconfig, and then press Enter.
d. On the Startup tab of the System Configuration
Utility, clear applications that you do not want to
launch automatically, and the click OK.
Some software applications, especially games, are stressful
on the graphics subsystem.
1. Lower the display resolution for the current application
or consult the documentation that came with the
application for suggestions on how to improve
performance by adjusting parameters in the application.
2. Add more memory.
3. Upgrade the graphics solution.
Cause unknown. Restart the computer.
120 Chapter 8 Troubleshooting Without Diagnostics
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