HP Compaq Elite 8300 User Manual

4 HP PC Hardware Diagnostics
To help troubleshoot and diagnose failures, use the UEFI-based hardware diagnostic solution that HP
includes on all products. This tool can even be used if the computer will not boot to the operating
system.
Why run HP PC Hardware Diagnostics – UEFI
The HP PC Hardware Diagnostic tools simplify the process of diagnosing hardware issues and
expedite the support process when issues are found. The tools save time by pinpointing the
component that needs to be replaced.
● Isolate true hardware failures: The diagnostics run outside of the operating system so they
effectively isolate hardware failures from issues that may be caused by the operating system or
other software components.
●
Failure ID: When a failure is detected that requires hardware replacement, a 24-digit Failure ID
is generated. This ID can then be provided to the call agent, who will either schedule support or
provide replacement parts.
How to access and run HP PC Hardware Diagnostics -
UEFI
To access the UEFI diagnostics:
1. Restart or turn on the computer and press Esc repeatedly until the BIOS boot menu appears.
2. Press F2 or select Diagnostics (F2).
Why run HP PC Hardware Diagnostics – UEFI 27

HP Compaq Elite 8300 Specifications

General

Operating temperature (T-T)	10 - 35 °C
Memory slots type	DIMM
Number of memory slots	4
Supported memory types	DDR3-SDRAM
Maximum internal memory	32 GB
HDD size	3.5 \
Dimensions (WxDxH)	178 x 445 x 448 mm
Microphone in	Yes
HDMI ports quantity	0
PS/2 ports quantity	2
USB 2.0 ports quantity	6
PCI slots	3
Chassis type	Mini-Tower
Product type	PC barebone
Product color	Gray
Audio system	HD
Motherboard chipset	Intel® Q77 Express
Compatible processor series	Intel Core i3, Intel Core i5, Intel Core i7
Power supply	320 W
Operating system installed	No
Processor model	-
Processor family	Intel

Weight and Dimensions

Weight	11200 g