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Contents

1 Introduction...............................................................................................5

Performance best practices.........................................................................................................5

HP D2D and HP ProLiant...........................................................................................................5

How do I tell whether I have a G1 or G2 product?...................................................................6

Using the ProLiant Guide with HP D2D4324 G2 models...........................................................6

Using the ProLiant Guide with HP D2D4312 G2 models............................................................7

Using the ProLiant Guide with HP D2D4106/4112 G2 models....................................................8

Using the ProLiant Guide with HP D2D2502/2504 G2 models..................................................9

Using the ProLiant Guide with HP D2D4112 G1 models...........................................................10

Using the ProLiant Guide with HP D2D4004 and 4009 G1 models..........................................11

Using the ProLiant Guide with HP D2D2502 G1 models ........................................................12

Using the ProLiant Guide with HP D2D2503 G1 models.........................................................13

Using the ProLiant Guide with HP D2D2504 G1 models.........................................................13

POST messages and troubleshooting.........................................................................................14

Tasks that are unique to the HP D2D.........................................................................................14

Software upgrades.................................................................................................................14

2 The flash memory module..........................................................................15

Overview..............................................................................................................................15

Part number......................................................................................................................15

Identifying a flash memory module failure..................................................................................15

Troubleshooting procedure..................................................................................................15

Replacing the memory module, G2 HP D2D Backup Systems only.................................................15

Replacing the memory module, G1 HP D2D Backup Systems........................................................17

3 Replacing the system motherboard .............................................................19

Motherboard part numbers......................................................................................................19

Before replacing the motherboard— a note about licenses...........................................................19

iLO2 licenses.....................................................................................................................19

SAAP licence (HP D2D4324 and D2D4312)..........................................................................19

J27 settings (HP D2D4106/4112 G2 and HP D2D2502/2504 G2)...............................................20

After replacing the motherboard...............................................................................................21

G2 products......................................................................................................................21

G1 products......................................................................................................................22

4 Battery/Flash Backed Write Cache (BBWC or FBWC) module failures.............23

Part numbers..........................................................................................................................23

Identifying the battery/flash capacitor module failure..................................................................23

HP D2D4324, D2D4312, D2D4106 and D2D4112.................................................................23

HP D2D4004,/4009 and D2D2502/3/4 G1 and G2..........................................................24

Replacing the battery/flash capacitor module............................................................................24

Battery/flash capacitor module location................................................................................24

HP D2D4324...............................................................................................................24

HP D2D4312................................................................................................................25

HP D2D4106/4112 G2..................................................................................................25

HP D2D2502/2504 G2................................................................................................26

HP D2D4004/4009 and HP D2D2502/3/4 G1.............................................................26

HP D2D4112 G1...........................................................................................................27

Procedure.........................................................................................................................27

Contents 3

Brand	HP
Model	D2D
Category	Storage
Language	English

HP D2D Service And Maintenance Guide

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