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WARNING! Indicates that failure to follow directions could result in bodily harm or death.

CAUTION: Indicates that failure to follow directions could result in damage to equipment or data.

IMPORTANT: Provides clarifying information or specific instructions.

NOTE: Provides additional information.

HP technical support

For worldwide technical support information, see the HP support website:

http://www.hp.com/support

Before contacting HP, collect the following information:

• Product model names and numbers

• Technical support registration number (if applicable)

• Product serial numbers

• Error messages

• Operating system type and revision level

• Detailed questions

Customer self repair

HP customer self repair (CSR) programs allow you to repair your StorageWorks product. If a CSR

part needs replacing, HP ships the part directly to you so that you can install it at your convenience.

Some parts do not qualify for CSR. Your HP-authorized service provider will determine whether a

repair can be accomplished by CSR.

For more information about CSR, contact your local service provider, or see the CSR website:

http://www.hp.com/go/selfrepair

Subscription service

HP recommends that you register your product at the Subscriber's Choice for Business website:

http://www.hp.com/go/e-updates

After registering, you will receive e-mail notification of product enhancements, new driver versions,

software updates, and other product resources.

HP websites

For additional information, see the following HP websites:

• http://www.hp.com

• http://www.hp.com/go/storage

• http://www.hp.com/go/connect

• http://www.hp.com/go/ebs

• http://www.hp.com/service_locator

• http://www.hp.com/support/manuals

HP technical support 43

HP D2D Service And Maintenance Guide

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