HP Designjet 4000

normal, and then turn it on again. If you still experience problems, please contact
your customer service representative.
● Ensure that the graphic language setting is correct. See How do I change the
graphic language setting?.
● Have you installed in your computer the correct driver for your printer? See the
Setup instructions.
● If you are using Mac OS with a FireWire or USB connection, you may find that
you need to change the data encoding. Select the
icon, then Printing
defaults menu > PS options > Encoding > ASCII. Then configure your
application to send ASCII data.
The problem is a print job is waiting for a time-out
If all is in order (paper loaded, all ink components installed, and no file errors), there
are still reasons why a file you have sent from your computer may not start printing
when expected:
● The print file may lack a proper file terminator and the printer is therefore waiting
for the specified I/O time-out period before assuming it is complete.
If you are using Mac OS with a FireWire or USB connection, select the
icon,
then Printing defaults menu > PS options > Encoding > ASCII. Then configure
your application to send ASCII data.
● Nesting may be on and the printer is waiting for the specified nest wait time-out
period before calculating the appropriate nests. In this case, the printer display
shows the remaining time for the nesting time-out.
● You may have requested a print preview from your printer driver. This is a
function you can use to check that the image is the one you want. In this case,
the preview is displayed in a Web browser window, and you must click a button to
start printing.
The problem is the printer seems slow
Here are some possible explanations.
● Did you set the print quality to Best? Best-quality prints take longer.
● Did you specify the correct paper type when loading the paper? To find out the
printer's current paper type setting, see How do I view information about the paper?.
● Are you using the printer with the Appletalk serial port on a Macintosh computer?
It is normal for the Appletalk port to be slow. Consider using the Ethertalk
interface to connect your printer to your Macintosh.
● Do you have a network connection to your printer? Check that all components
used in the network (network interface cards, hubs, routers, switches, cables) are
capable of high-speed operation. Is there a lot of traffic from other devices on the
network?
● Did you specify Extended drying time in the front panel? Try changing the drying
time to Optimal; see Tell me about drying time.
● Are your printheads in good condition? The printer may print slower to maintain
print quality when a printhead is faulty. Check the printhead status in the front
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The problem is something else