94 Chapter 3 System Error Codes
System Error Codes
SE Code: 21.02:10 - Problem with the Web Wipe motor
Problem Description:
Web Wipe Motor servo shut down.
Corrective Action:
• Switch the Power OFF from the back of the Printer, manually pull the Printhead Maintenance
Cartridge to the front position and power On the Printer.
• Switch the Power OFF from the back of the Printer and remove the Printhead Maintenance Cartridge,
and switch on, if the error is cleared, replace the Printhead Maintenance Cartridge
• Replace the Web Wipe Motor⇒ Page 368.
SE Code: 21.03:10 - Electrical problem in the Web Wipe Motor
Problem Description:
Error detected in the area of the Web Wipe Assembly (Rack engage motor electrical)
Corrective Action:
• Switch the Power OFF from the back of the Printer, manually pull the Printhead Maintenance
Cartridge to the position and power On the Printer.
• Switch the Power OFF from the back of the Printer and remove the Printhead Maintenance Cartridge,
and switch on, if the error is cleared, replace the Printhead Maintenance Cartridge
• Replace the Web Wipe Motor⇒ Page 368.
• Replace the PrintMech ⇒Page 482.
SE Code: 21.05:03 - Web Wipe Assembly Drifting
Problem Description:
Error detected in the area of the Web Wipe Assembly (Rack engage drifting).
Corrective Action:
• Switch the Power OFF from the back of the Printer, manually pull the Printhead Maintenance
Cartridge to the front position and power On the Printer.
• Switch the Power OFF from the back of the Printer and remove the Printhead Maintenance Cartridge,
and switch on, if the error is cleared, replace the Printhead Maintenance Cartridge
• Replace the Web Wipe Motor⇒ Page 368.
SE Code: 21:10 - Problem in the area of the Service Station
Problem Description:
Fault has been detect in the area of the Service Station.
Corrective Action:
Try the following:
• Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the
power cord and power On the Printer.