Service Menu 203
Tests, Utilities & Calibrations
• If the problem continues, replace the Encoder Strip and Encoder Sensor ⇒ page 399.
5. Once the Analog Encoder has been calibrated correctly, the following message will display on the
Front Panel. Press the OK key in order to start the media load process.
6. Load a sheet of HP Universal Instant-dry Gloss Photo media (product number Q6575A) that was
included in the Paper Advance Calibration Kit (Part Number Q1273-60296) following the
instructions on the Front Panel. If the kit is not available, then cut a piece of HP Universal Instant-dry
Gloss Photo media that is 36-inches wide and at least 42-inches long. Select Aqueous type of media
during the loading process.
7. Once the media is loaded into the Printer, the following message will display on the Front Panel. If
roll media has been used instead of cut sheet media, then you will need to unroll a minimum of 1
meter of media in order to prevent any back tension which could cause any media advance
problems. Press the OK key to continue.
8. The Printer will start to print the Paper Advance Calibration Pattern. This could take several minutes
during which the following message will be displayed on the Front Panel.
9. Once the Accuracy Calibration Pattern has been printed successfully, the following message will be
displayed on the Front panel. Press the OK key to continue.
If the Paper Advance Calibration fails for any reason, a warning message will display on the Front
Panel. In this case, try the following:
• Retry the Paper Advance Calibration.