Troubleshooting a failure with the take-up reel (TUR) 43
Troubleshooting
How the take-up reel works
How to enable the take-up reel:
The take-up reel must be enabled and operated from the front panel. When the take-up reel is enabled,
the “Take-up reel enabled” message appears on the Substrate tab on the front panel. Select the substrate
icon and then select Take-up reel >Enable take-up reel.
How it works?
When the bottom of the 'loop' is lower enough and it cuts the signal between the 2 sensors, the take-up
reel starts to move the motor until the signal between the 2 sensors is passing through again.
If after the few seconds of turning the take-up reel, the signal between two sensors is still cut, the take-up
reel displays a 'take-up reel paper jam' error:
• In all case, the LED of the take-up reel is blinking quickly
• and if the take-up reel is enabled on the front panel, a 'Take-up reel' paper jam will be displayed.
Cutter Behavior
The cutter activity will depend on the status of the take-up reel and the settings selected in the (1st) the RIP
and (2nd) the Front Panel.
• If the take-up reel is enabled, the Cutter will be turned off. This will override the settings both in the
RIP and the Front Panel.
• If the take-up reel is not enabled, Cutter settings from the RIP will take precedence over the Front
Panel settings. If there are no cutters settings in the RIP, the Front Panel settings are observed.
Using the buzzer at power-up for troubleshooting problems
When the Printer is powered up, it doesn’t make a “Beeping Sound” until it is completely powered-up and
ready to use. If there is a beep during the power-up sequence, this may signify that there is a problem
within the Electronics Module. The following table will help you to use the “Beeping Sound” to diagnose
certain problem:
Number
of Beeps
Problem Description Corrective Action
1 Processor absent
• Check that the cable between the Power Supply Unit and the
Main PCA is not damaged and is correctly connected
• Replace the Main PCA
⇒ See page 450.
2Faulty Main PCA or PSU
• Check that the cable between the Power Supply Unit and the
Main PCA is not damaged and is correctly connected
• Replace the Main PCA
⇒ See page 450.
• Replace the PSU
⇒ See page 456.
3Faulty Memory Module
• Check that the Memory Module is installed correctly.
• Try installing the Memory Module in the other Memory slot and
check if the problem remains.
• If the problem reappears, r
eplace
the Memory Module ⇒ See
page 448.
• If the problem does NOT remain, then the original slot could be
faulty. In this case, replace the Main PCA
⇒ See page 450.
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