3. With one hand, pull the lid backwards to open and use the other hand to pull
out the document so it comes completely free of the scanning area.
4. Close the lid.
5. Return the touch screen to its normal position.
When the scanner is ready again, reload the document to scan.
Streaks in the scanned image
In most cases, streaks are caused by dust particles on the document and in the
scanner's environment. The scanner's very high precision and capture of fine detail
means that even tiny dust particles can be noticed. Cleaning the document usually
remedies the problem. First, check the original document to make sure that it is
clean and free of creases or other impediments that may drag across the glass. If
the document is clean and in good condition, try cleaning the glass: see
Clean the
glass plate and the scanning area on page 25. If the problem persists, try calibrating
32 Chapter 4 Troubleshooting ENWW
Troubleshooting
Learning Products Barcelona - Hewlett-Packard Company
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