Table B-1 Text messages (continued)
Message Recommendation
Folder communication error
Check folder communication cable is well connected to printer
and folder is on. Press OK to continue. Press cancel to cancel the
installation.
Communication error during the installation of the folding device.
See the documentation of the folding device to make sure the
hardware is installed correctly and all the cables are connected
correctly.
Folder communication error
Check folder communication cable is well connected to printer
and folder is on. Press OK to continue. Press cancel to uninstall
the folder.
Communication error during the installation of the folding device.
See the documentation of the folding device to make sure the
hardware is installed correctly and all the cables are connected
correctly.
Folder user intervention required
User intervention required in the folder. Please handle it or press
cancel to uninstall the folder.
See the documentation of the folding device.
IO error Restart the printer. If the problem persists, contact HP Support.
See
HP Customer Care on page 172.
IO warning Try again; if the problem persists, contact HP Support. See
HP
Customer Care on page 172.
Missing page in folder
Cannot track page status in the folder. Press OK to continue or
cancel to uninstall folder.
One or more pages printed and sent to the folding device were
not detected as folded. Check the print job to verify that all pages
have been printed and folded.
PDL Error: Ink system not ready Clean the printheads. See
Clean (recover) the printheads
on page 54.
PDL Error: Job clipped The image is too large for the paper or for the printer. Load larger
paper if possible, or reduce the image size.
PDL Error: memory full Restart the printer and try resending the job; if necessary, reduce
the complexity of the job.
PDL Error: out of paper Load more paper.
PDL Error: parsing error The print job is unintelligible to the printer. Try to recreate and
resend it. Check your cable connections.
PDL Error: print mode error The paper type or print quality specified for the job are incorrect.
Change the loaded paper type or the print settings.
PDL Error: printing error Try sending the job again.
PDL Error: virtual memory full Restart the printer and try resending the job; if necessary, reduce
the complexity of the job.
Possible paper jam in folder
Remove any remaining paper in the folder input and in the folder
output. Fix the folder error or press cancel to cancel the
installation.
Paper jam error during the installation of the folding device.
See the documentation of the folding device.
Possible paper jam in folder
Remove any remaining paper in the folder input and in the folder
output. Fix the folder error or press cancel to uninstall the folder.
Paper jam error during the installation of the folding device.
See the documentation of the folding device.
Replace [color] ink cartridge The cartridge is out of ink; replace it. See
Remove an ink cartridge
on page 45 and Insert an ink cartridge on page 47.
Replace faulty [color] ink cartridge The cartridge is faulty; replace it. See
Remove an ink cartridge
on page 45 and Insert an ink cartridge on page 47.
188 Appendix B Front-panel error messages ENWW
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