A single sheet has jammed ................................................................................................................................ 129
The multi-sheet tray has jammed ..................................................................................................................... 130
A strip stays on the output tray and generates jams ....................................................................................... 131
The printer displays out of paper when paper is available ............................................................................... 131
Prints do not fall neatly into the bin .................................................................................................................. 132
The sheet stays in the printer when the print has been completed ................................................................. 132
The paper is cut when the print has been completed ....................................................................................... 132
The cutter does not cut well .............................................................................................................................. 132
The roll is loose on the spindle .......................................................................................................................... 132
Scanner does not load original .......................................................................................................................... 132
Scanner paper jam removal .............................................................................................................................. 133
15 Troubleshooting print-quality issues ........................................................................................................ 135
General printing advice ..................................................................................................................................... 136
Horizontal lines across the image (banding) .................................................................................................... 136
Lines are too thick, too thin or missing ............................................................................................................. 137
Lines appear stepped or jagged ........................................................................................................................ 137
Lines print double or in the wrong colors ......................................................................................................... 137
Lines are discontinuous ..................................................................................................................................... 138
Lines are blurred ................................................................................................................................................ 138
Line lengths are inaccurate ............................................................................................................................... 139
The whole image is blurry or grainy .................................................................................................................. 139
The paper is not at ........................................................................................................................................... 140
The print is scued or scratched ....................................................................................................................... 140
Ink marks on the paper ...................................................................................................................................... 141
Black ink comes o when you touch the print .................................................................................................. 141
Edges of objects are stepped or not sharp ....................................................................................................... 142
Edges of objects are darker than expected ....................................................................................................... 142
Vertical lines of dierent colors ........................................................................................................................ 142
White spots on the print .................................................................................................................................... 142
Colors are inaccurate ......................................................................................................................................... 143
Colors are fading ................................................................................................................................................ 143
The image is incomplete (clipped at the bottom) ............................................................................................. 143
The image is clipped .......................................................................................................................................... 143
Some objects are missing from the printed image ........................................................................................... 144
A PDF le is clipped or objects are missing ....................................................................................................... 145
If you still have a problem ................................................................................................................................. 145
16 Troubleshooting scanner issues ................................................................................................................ 147
Cannot access the network folder ..................................................................................................................... 147
Scanning to le is slow ...................................................................................................................................... 147
vi ENWW