Troublshooting a failure with the Take UP Reel (TUR) 9
Troubleshooting
Troublshooting a failure with the Take UP Reel (TUR)
Use this section to troubleshoot failures with the TakeUP Reel.
Take Up Reel LED status information
LED 
status
Issue Print job 
interupted
Possible cause Print job 
interrupted?
Blinking 
quickly
Take Up Reel 
not winding
Yes Sensor beam blocked for 
more than 3 seconds
Ensure the Take Up Reel sensors 
are not blocked by a strip of 
paper, the collection bin or other 
objects.
Also ensure the Take Up Reel 
power switch is in the On posi-
tion.
Blinking 
slowly
Take Up Reel 
not winding
No The sensor cables are 
loose or unplugged
Ensure the sensor cables are cor-
rectly connected.
Solid red Take Up Reel 
not winding
No There is too much resis-
tance on the Take Up Reel 
motor
ENSURE THAT THE TUR Spindle 
Lever is CLOSED! Ensure the 
paper is not winding too tightly. 
A loop-shaping core should be 
inserted and hanging down.
Solid green Take Up Reel 
not winding
No The Take Up Reel power 
switch is in the Off posi-
tion
Ensure the Take Up Reel power 
switch is in the On position.
Solid green Take Up Reel 
winding in the 
wrong direc-
tion, and not 
stoppinjg the 
job.
No The Take Up Reel wind 
direction switch is in the 
wrong winding position.
after 3 seconds, the 
printer will recognize the 
problem and interupt the 
print job. In this case, see 
the first error listed in this 
table.
Flip the Take Up Reel wind-direc-
tion switch to the correct posi-
tion.
NOTE: If the LED is flashing but there is no message on the front panel, restart the printer.