Image quality issues by symptom 203
Print Quality
1. Check that the paper type you have loaded corresponds to the paper type selected in the front
panel and in your software. To check on the front panel, use the View loaded paper key.
2. Check that you are using appropriate print-quality settings for your purposes. See Select print quality
on User Guide. In some cases, you can overcome a print-quality problem merely by selecting a
higher print quality level. For instance, if you have set the print-quality slider to Fast, try setting it to
Best. If you change the print-quality settings, you may wish to reprint your job at this point in case the
problem has been solved.
3. Print the Image Diagnostics Print. See Use the Image Diagnostics Print.
4. If the printheads are working correctly, go to the front panel and press the View loaded paper key to
see the paper advance calibration status. If the status is PENDING, you should perform paper
advance calibration if the paper does not use OMAS advance control.
The image is grainy.
1. Check that the paper type you have loaded corresponds to the paper type selected in the front
panel and in your software. To check on the front panel, use the View loaded paper key.
2. Check that you are printing on the correct side of the paper.
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